Customer care manager Jobs in Schelklingen

Abteilung Information :

Die Afinitas Plattform vereint Weltmarktführer in der Planung, Herstellung, Installation und Wartung von Anlagen für die Produktion von Betonfertigteilen und Erzeugnissen für die Infrastruktur. Durch eine Kombination der Fachkompetenz von HawkeyePedershaab Concrete Technologies Inc., BFS Betonfertigteile GmbH, New Hampton Metal Fabrication Corp. und CAM Sales Inc., verstärkt Afinitas sein Engagement, Best-in-Class-Lösungen und Service für seine Kunden auf der ganzen Welt zu bieten. Afinitas ist ein Teil von BW Forsyth Partners, der Investmentgesellschaft des global aufgestellten Unternehmensverbunds Barry-Wehmiller. Dieser ist in der verarbeitenden Industrie und in der ingenieurtechnischen Beratung tätig und erwirtschaftet pro Jahr einen Umsatz von mehreren Milliarden US-Dollar.

Jobbeschreibung :

Reporting to the VP Sales, the Sales Leader will be responsible for generating and managing their own pipeline with targets to grow Afinitas Equipment and Automation (E&A) market presence, margin, profits and reputation within the Rest of World markets.

This role works both externally and internally to help identify opportunities to strengthen E&A’s overall value proposition, as well as constant monitoring of current sales funnel in order to develop strategy and metrics to deliver future growth.

ESSENTIAL FUNCTIONS & RESPONSIBLITIES

• Develop strong knowledge of the E&A product line capabilities and services to establish a compelling, customer specific, value-added solution, through an inquisitive and consultative selling process, to meet and exceed customer needs and expectations.
• Cultivate and maintain meaningful relationships with our customers, delivering product information and insights to address their needs and increase sales potential.
• Collaborate with VP Sales to create and execute regional and territory plans for our product lines, ensuring targeted outreach to existing and potential customers.
• Continuously seek out new sales opportunities with existing customers and new potential customers, understand their needs and problems, develop a tailored solution, building trust that Afinitas is a trusted long-term supplier.
• Secure new machinery orders for the specified divisional products in the assigned territory with a focus to achieve and exceed sales targets.
• Support and actively utilize Customer Resource Management system to maintain accurate records of all contacts, activity reports, opportunities and competitive information for customers and prospects.
• Identify and develop market potential that we are currently not pursuing or fully engaged with, but are within the core competencies of the company.
• Facilitate product demonstrations and provide assistance in identifying and qualifying opportunities.
• Effectively make recommendations concerning market trends, competitive products, and pricing.
• Keep abreast of competitive and customer activity along with customer needs and communicate information to the appropriate individuals within the company, so strategic decisions can be made to increase the company’s competitive edge in the marketplace.
• Provide detailed information regarding customer requirements, specifications, applications, and other customer needs so that accurate and timely sales proposals are produced for the customer as requested.
• Promote the availability of company services (such as spare parts, training and field service), to customers to increase sales.
• Maintain records and reports regarding all phases of activities as required.

QUALIFICATIONS & ABILITIES

LI-RB

Company : Afinitas