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Customer care specialist Jobs in Dreieich

Zuletzt aktualisiert: vor 12 Stunden
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Customer Service Specialist

Customer Service Specialist

developFrankfurt, DE
Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Air Logistics Customer Care Specialist (m / w / d)

Air Logistics Customer Care Specialist (m / w / d)

Kuehne+NagelFrankfurt, Hessen, Germany
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Satisfaction Specialist (m / f / x)

Customer Satisfaction Specialist (m / f / x)

Exide Technologies GmbHFrankfurt am Main, DE
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Support Specialist (German speaking) - relocation to Greece

Customer Support Specialist (German speaking) - relocation to Greece

theHRchapterFrankfurt, DE
Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Mitarbeiter (m / w / d) Vertriebsinnendienst

Mitarbeiter (m / w / d) Vertriebsinnendienst

Workstation Customer CareFrankfurt, Hessen, Germany
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Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
German Customer Care in Greece - Relocation support

German Customer Care in Greece - Relocation support

TeleperformanceOffenbach am Main Hesse, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Specialist (m / w / d)

Customer Service Specialist (m / w / d)

persOrangeFrankfurt, de
Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
Vertriebsmitarbeiter (m / w / d)

Vertriebsmitarbeiter (m / w / d)

regiocom Customer Care SEFrankfurt am Main, Hessen, Deutschland
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Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
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Leiter Customer Service / Customer Care (w / m / d)

Leiter Customer Service / Customer Care (w / m / d)

STADA Arzneimittel AGFrankfurt am Main, Hessen, Germany
Mehr anzeigenZuletzt aktualisiert: vor 18 Stunden
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Automotive Customer Support Specialist (Apply in minutes)

Automotive Customer Support Specialist (Apply in minutes)

Arrow Electronics, Inc.Neu-Isenburg, Hessen, DE
Mehr anzeigenZuletzt aktualisiert: vor 23 Stunden
Customer Care Manager (w / m / d)

Customer Care Manager (w / m / d)

PooliaLiederbach am Taunus
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Journey Expert / Process Specialist - Digitale Vermögensverwaltung (w / m / d)

Customer Journey Expert / Process Specialist - Digitale Vermögensverwaltung (w / m / d)

ING DeutschlandFrankfurt am Main, Deutschland
Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Customer Support Specialist

Customer Support Specialist

Eterno Health GmbHFrankfurt am Main, DE
Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
  • Gesponsert
  • Neu!
Customer Service Specialist (m / w / d)

Customer Service Specialist (m / w / d)

Merz LifecareFrankfurt am Main, DE
Mehr anzeigenZuletzt aktualisiert: vor 12 Stunden
  • Gesponsert
Mitarbeiter Kundenservice / Customer Care (m / w / d)

Mitarbeiter Kundenservice / Customer Care (m / w / d)

Habasit GmbHEppertshausen
Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Customer Success Specialist (f / m / d)

Customer Success Specialist (f / m / d)

InterxionFrankfurt
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care Specialist (m / w / d) mit SAP Kenntnissen

Customer Care Specialist (m / w / d) mit SAP Kenntnissen

Page PersonnelEschborn, Deutschland
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Customer Specialist (m / w / d)

Senior Customer Specialist (m / w / d)

ProCredit Holding AGFrankfurt am Main, D-PLZ 6
Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Customer Care Manager (all genders) Omega Elternzeitvertretung

Customer Care Manager (all genders) Omega Elternzeitvertretung

Swatch GroupFrankfurter Straße Eschborn (Hesse) Deutschland
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Onsite Customer Support Specialist (m / f / d)

Onsite Customer Support Specialist (m / f / d)

Thermo Fisher ScientificFrankfurt, Germany
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Specialist

Customer Service Specialist

developFrankfurt, DE
Vor 6 Tagen
Stellenbeschreibung

Customer Service and Support Specialist (SAAS product) – 100% German speaking role – Fully remote in Germany – Total package €45k (Base + bonus)

We are looking for a Customer Service and Customer Support specialist to join a leader in the cognitive health space, that supports over 25 million users

This role is fully remote in Germany, and is a 100% German speaking role – we are looking for those that speak German (Mother-tongue) or those that are C1 level

Their products are designed to help users maintain and improve their cognitive fitness. Their app is the first app to be fully reimbursed by all health insurance companies, supporting approximately 3.7 million people with cognitive impairments.

As they continue to expand, we are looking for a new Customer Success or Customer Support Specialist to join their versatile team. This role will play a crucial part in helping them achieve their goals of improving mental well-being and supporting users in their cognitive health journey.

Responsibilities :

  • Provide exceptional customer support by assisting patients and users with inquiries related to their medical product
  • Respond promptly and professionally to customer emails, reviews, and reports using Zendesk.
  • Analyse customer feedback to identify areas of improvement and suggest process enhancements.
  • Collaborate on creative growth projects by participating in workshops and task forces focused on marketing, customer loyalty, and product development.

Experience :

  • At least two years of experience in customer support.
  • German speaker (mother-tongue), or fluent to C1 level – Fluency in English is a plus
  • Familiarity with Zendesk or similar ticketing systems.
  • A proactive and open-minded approach to tackling challenging topics.
  • Ability to work independently, learn quickly, and adapt to new challenges.
  • Empathy and a passion for helping others, along with excellent organizational skills.
  • A structured and solution-oriented approach to work.
  • What They Offer You :

  • Experience working for a leader in their space
  • Flexible working hours to balance work and life.
  • Remote or hybrid working options, with access to our office in Berlin at the Gendarmenmarkt.
  • A welcoming office environment with team events and a rooftop terrace.
  • A tailored onboarding program to quickly integrate you into our organization, products, and teams.
  • A clear work structure that values creativity and initiative.
  • Flat hierarchies and an open feedback culture.
  • A dynamic and innovative team with diverse tasks and projects.
  • Opportunities for fast career advancement and competitive salary.
  • Sponsored gym memberships and other wellness courses.
  • A personal development budget of EUR 1,000 for training and growth.
  • Join them in making a meaningful impact on the mental health of millions of people around the world!