Customer experience manager Jobs in Kirchseeon

Bring more tolife.

Are you ready to accelerate yourpotential and make a real difference within life sciences,diagnostics and biotechnology?

At MolecularDevices, one of Danaher’s 15+ operating companies, ourwork saves lives—and we’re all united by a shared commitment toinnovate for tangible impact.

You’ll thrivein a culture of belonging where you and your unique viewpointmatter. And by harnessing Danaher’s system of continuousimprovement, you help turn ideas into impact – innovating at thespeed of life.

Join Molecular Devices and helpdrive scientific discovery for life science customers in academia,biotech, pharma, and government. Our automated and AI-enabledtechnology empowers researchers to tackle complex questions andgain deep insights, accelerating the development of safer, moreeffective therapeutics. As part of our team—rooted incollaboration, authenticity, and innovation—you’ll ultimatelycontribute to groundbreaking science that enhances lives globallyand shapes a healthier future forall.

The Key AccountManager is responsible driving full Molecular Devices’Product Portfolio. The associate will serve as the primary point ofcontact for existing and new accounts in the region, effectivelycommunicating Molecular Devices’ value proposition. The fullproduct portfolio includes microplate readers & washers,cellular imaging systems, clone screening and electrophysiologysolutions and associated software. As a member of the salesorganization, this role is responsible for building and maintainingstrong customer relationships directed toward growing MolecularDevices’ market share, revenue, and profitability year over year inthe following target market segments : life sciences, governmentinstallations, biotechnology, pharma, academic research labs,contract labs, and incubatorspaces.

This position reportsto the Regional Sales Manager and is part of the Key AccountManager commercial team. This is a remote position, covering accounts in Germany South East andAustria .

Inthis role, you will have the opportunityto :

Drive growthand gain market share through effective territory planning, accountmanagement and value selling. Achieve sales targets and companygoals through successful promotion of Molecular Devices’ fullportfolio.

Actively engagecustomers, understand their research needs / challenges and positionMolecular Devices’ portfolio to supply the preferred innovativesolutions to acceleratediscovery.

Collaborate withand leverage internal technical specialists to understand customerworkflows. Develop and support solutions that exceed the customers’expectations while fully leveraging the entire MD portfolio.Generate demand for newtechnologies.

ChampionMolecular Devices standard sales processes, Danaher BusinessSystems, and digital tools, to drive sustainable success forMolecular Devices, the customer andyourself.

Theessential requirements of the jobinclude :

Bachelor’sDegree or higher in a related Life Sciencesdiscipline.

A minimum of 2years of field sales experience, engaging and selling into the lifescience, drug discovery, or relatedindustry.

Residingwithin listed territory and willing to invest 70% of working timein field interacting with customers andteammates.

Passionate aboutusing Salesforce.com CRM Database to share customer insights,forecast, accurately reflect funnel, analyze performance andidentify business gaps andstrengths.

Demonstratedability to build and maintain relationships with customers andinternal stake holders to achieve success in a teamenvironment .

Travel,Motor Vehicle Record & Physical / EnvironmentRequirements :

Abilityto travel – 70% within territory or companyevents

Must have a validdriver’s license with an acceptable drivingrecord

Ability to lift, moveor carry equipment up to40lbs.

Itwould be a plus if you also possess previous experiencein :

The microplatereader, high-content imaging or cell line developmentspace(s)

AtMolecular Devices we believe in designing a better, moresustainable workforce. We recognize the benefits of flexible,remote working arrangements for eligible roles and are committed toproviding enriching careers, no matter the work arrangement. Thisposition is eligible for bonus / incentive pay and a remote workarrangement in which you can work remotely from your home.Additional information about this remote work arrangement can beprovided by your interview team. Explore the flexibility andchallenge that working for Molecular Devices canprovide.

LI-EW2

LI-Remote

Joinour winning team today. Together, we’ll accelerate the real-lifeimpact of tomorrow’s science and technology. We partner withcustomers across the globe to help them solve their most complexchallenges, architecting solutions that bring the power of scienceto life.

For moreinformation, visit www.danaher.com .

At Danaher, wevalue diversity and the existence of similarities and differences,both visible and not, found in our workforce, workplace andthroughout the markets we serve. Our associates, customers andshareholders contribute unique and different perspectives as aresult of these diverseattributes.