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Customer experience manager Jobs in Nalbach

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Customer experience manager • nalbach

Zuletzt aktualisiert: vor 4 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWMettlach, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
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Chapter Lead Product Manager

Chapter Lead Product Manager

ARHS Group Part of AccentureMerzig, DE
Want to skyrocket your career with a rock-solid company?.With over 2500 employees, we’re still growing and searching for new colleagues who appreciate working on challenging projects with new techn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Officer (m / f)

Customer Service Officer (m / f)

Plastipak - LuxPEtMerzig, DE
As a global leading designer, developer & manufacturer of rigid plastic packaging, Plastipak produces award-winning preforms, bottles and containers for a number of markets, including water, soft d...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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Claims & customer service employee M / W

Claims & customer service employee M / W

People Solutions by ArhisMerzig, DE
With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management. CLAIMS & CUSTOMER SERVICE EMPLOYEE M / W.You have a strong experience...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Investment Manager

Investment Manager

Bank Pictet & Cie (Europe) AG, succursale de LuxembourgMerzig, DE
Pictet is an investment-led service company, offering wealth management, asset management and related services.We are an independent investment partnership known for our long-term mindset, responsi...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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Manager, Compliance Advisory

Manager, Compliance Advisory

OgierMettlach, DE
Our open and progressive work environment is something to shout about and our latest opportunity is for a Manager to lead and innovate within our dynamic risk and compliance team.You'll be at the f...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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NSI - Sales Account Manager - FR / EN

NSI - Sales Account Manager - FR / EN

NSI Luxembourg PSFMettlach, DE
To reinforce our teams, we are looking for a .Develop business with existing and potential new clients : Consultancy & Recruitment needs, lead for the IT & Software project team.The position will be...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Windows System Engineer

Windows System Engineer

TMC LuxembourgMettlach, DE
SENIOR windows System engineer.TMC Luxembourg is a company which is built on the principles of transparency & entrepreneurship. Our business model “the employeneurship” is truly unique and to streng...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupSaarland
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Associate for our Customer Services – Permanent Contract

Associate for our Customer Services – Permanent Contract

ONELIFEMettlach, DE
Associate for our Customer Services – Permanent Contract (CDI).This opportunity could change your life!.Are you interested in working for a growing Luxembourg based life insurance provider?.To supp...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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Product manager

Product manager

Post LuxembourgMerzig, DE
Premier opérateur de services postaux et de télécommunications du pays, POST offre également des services financiers et philatéliques. Participate in the creation of an up-to-date POST Courrier prod...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Software Renewal Executive (M / F / X)

Software Renewal Executive (M / F / X)

GH intérim WiltzMettlach, DE
GH intérim Sàrl is a company created and managed by two partners with many years' experience in the human resources field. The GH intérim teams are made up of passionate people who are available...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Project Manager

Project Manager

Institut National du Cancer (INC)Mettlach, DE
From 2026, possibility of evolution to full-time depending on company needs and employee performance).The Institut National du Cancer. INC) is a non-profit association established on June 25, 2015.T...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Customer Service Representative English / Dutch / French (M / F)

Customer Service Representative English / Dutch / French (M / F)

SOFITEX TALENT RECRUITMENTMerzig, DE
3.300,00 €–4.000,00 € monatlich
Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI. Sofitex fonde sa dynamique et son succès s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Community Manager Intern

Community Manager Intern

MD Skin SolutionsMerzig, DE
Situated in the heart of Luxembourg,.European family-owned company known for its innovative approach to medical aesthetics. For over 15 years, we have been designing, developing, and distributing hi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Bid Manager

Bid Manager

Proximus LuxembourgMettlach, DE
Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services.With our partners a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Manager (m / w / d)

Customer Experience Manager (m / w / d)

Villeroy & BochMettlach
Vollzeit
Shape & Create - And make it happen!.How was the journey of our end consumer until having a washbasin in his bathroom? From searching online for a specific style until visiting the showroom to expe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Communications Manager

Communications Manager

ALFI - Association of the Luxembourg Fund IndustryMettlach, DE
The Association of the Luxembourg Fund Industry (ALFI) represents the Luxembourg asset management and investment fund community. Created in 1988, the Association today represents over 1,400 Luxembou...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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R&D Strategist, Advanced Product Development (f / m / x)

R&D Strategist, Advanced Product Development (f / m / x)

Manpower Luxembourg S.A.Merzig, DE
The recruitment agency of ManpowerGroup is hiring for one of its clients, a recognized industry in Luxembourg.We are looking for a R&D Strategist, Advanced Product Development (m / f / x) for a permane...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Teamleitung Customer Operations (w / m / d)

Teamleitung Customer Operations (w / m / d)

Deutsche GlasfaserSaarlouis, Saarland, Germany
Fachliche und disziplinarische Leitung.Implementierung von innovativen Lösungen zur Effizienzsteigerung.Arbeitsklimas sowie Stärkung der Zusammenarbeit. Entwicklung und Implementierung.Strategi...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWMettlach, DE
Vor 7 Tagen
Stellenbeschreibung

CUSTOMER CARE B2B (H / F / N – CDI – Full time)

Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!

Description :

We are looking for a Customer Care B2B specialist dedicated at our Munsbach location whose mission is to ensuring customer satisfaction. As the first point of contact for our professional clients, you will handle inquiries regarding orders, deliveries, and associated services. You will ensure a smooth and efficient experience while maintaining a rigorous follow-up on requests.

Responsabilities :

  • Respond to B2B client inquiries regarding order and delivery tracking.
  • Provide accurate information on lead times, availability, and service conditions.
  • Handle potential complaints related to orders and propose appropriate solutions.
  • Coordinate with internal teams (logistics, sales, after-sales service) to ensure a quick and efficient response to clients.
  • Update customer information in the CRM system and proactively follow up on cases.
  • Suggest improvements to optimize the customer journey and reduce friction points.

Required knowledges :

  • Experience in customer service, ideally in a B2B environment.
  • Excellent written and verbal communication skills, with a strong customer service mindset in English AND German.
  • Ability to handle multiple requests simultaneously with accuracy and responsiveness.
  • Proficiency in CRM tools and order management software.
  • Team spirit, autonomy, and effective priority management.
  • A good understanding of the transportation sector is a plus.

    • Ready for the challenge?

    If you're ready to invest in a key position for our organization and contribute your expertise to a growing team, send us your CV and cover letter to Moovjob.com.

    We look forward to discovering your talent and welcoming you!