Customer service coordinator Jobs in Ammersbek

Repair / Equipment Service Technician

Status : Full-time (hourly)

Department : Repair / Production

Location : Duisburg, Germany

Position Summary

The Service Technician is responsible for a range of activities in the areas of plant and equipment start-up, testing, repair, and maintenance. The position requires the implementation of a broad range of organizational activities and technical "know how". This includes analyzing work orders and planning work sequences with consideration of interfaces. Furthermore, the job includes replacing individual parts, especially in case of damage, as well as retrofitting and calibrating systems and equipment. In addition, the equipment must be inspected and maintained at regular intervals. In order to properly perform the tasks, we provide the service technicians with laptops, tablets, diagnostic tools and workbenches equipped with measuring, testing and diagnostic systems.

Core tasks and responsibilities

• Commissioning : testing according to protocol, visual inspections, testing of mechanical and electrical connections, system pressure tests, battery capacity tests, preparation of equipment for delivery.
• Check and document function, safety, and quality in compliance with standards and specifications for quality and safety of systems.
• Maintenance : perform repairs, maintenance, diagnostics, troubleshooting, documentation, and evaluation analysis.
• Repair, including retrofit software and hardware upgrades for existing fuel cells and other relevant products.
• Systematically troubleshoot and document root causes of faults and defects.
• Test, release, and hand over complex systems.
• Provide on-call and emergency support to customers as needed.
• Perform other duties as assigned.

Education and experience

Plug Power, Inc. is committed to creating a diverse environment and prides itself on being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.