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Customer service specialist • werneuchen

Zuletzt aktualisiert: vor 8 Stunden
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWBiesdorf, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor 29 Tagen
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Customer Success Associate

Customer Success Associate

Moving Intelligence GmbHBernau bei Berlin, Germany
Hohe Service- und Kundenorientierung.Hohe Technikaffinitt und Lust, Neues auszuprobieren.Sehr gute Deutsch- und gute Englisch-Kenntnisse in Schrift und Sprache. Erste Erfahrungen in der Last-Mile-Lo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Junior Capacity Allocation Specialist - Fixed term contract

Junior Capacity Allocation Specialist - Fixed term contract

JAOBiesdorf, DE
50,00 € stündlich
We partner with Europe to empower and enhance a sustainable energy market”.Located in Luxembourg, we are a service company that hosts Europe's single leading trading platform( e-CAT) for cross-bord...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
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Associate for our Customer Services – Permanent Contract

Associate for our Customer Services – Permanent Contract

ONELIFEBiesdorf, DE
Associate for our Customer Services – Permanent Contract (CDI).This opportunity could change your life!.Are you interested in working for a growing Luxembourg based life insurance provider?.To supp...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Industriemechaniker - Service (m / w / d)

Industriemechaniker - Service (m / w / d)

VermittlungsmanufakturWerneuchen, Brandenburg, Germany
Ich stelle Ihnen hier im Kundenauftrag einen spannenden Job als Industriemechaniker - Service (m / w / d) am Standort Schöneiche bei Berlin in Festanstellung vor. Sie haben Freude an der Wartung und Ins...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
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BCP specialist

BCP specialist

TMC LuxembourgBiesdorf, DE
We are looking for an experienced consultant to develop and strengthen our client’s IT Business Continuity and Disaster Recovery strategies. This role involves assessing risks, planning response mea...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German-speaking customer service advisor at Telecom Industry

German-speaking customer service advisor at Telecom Industry

City Job OffersMarzahn-Hellersdorf, DE
Vollzeit
German-speaking customer service advisor for a Telecom Company.Are you a Telecom enthusiast eager to merge your passion with your professional life? This is your chance to accelerate your career! #...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Manager •in

Customer Support Manager •in

ARTBUTLERBernau bei Berlin, Germany
Du hast relevante Berufserfahrung im Customer Support.Du arbeitest Dich schnell in neue Software ein und bringst sowohl ein grosses Interesse als auch ein solides Verstndnis von digitalen Lsungen m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Operations Administrator German speaker (H / F) - 1 year fixed-term contract

Operations Administrator German speaker (H / F) - 1 year fixed-term contract

FoyerBiesdorf, DE
Foyer Global Health was established in 2014 and is the specialist brand for globally mobile people from Luxembourg's leading insurance company Foyer. Since its foundation, Foyer has become Luxembour...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Master Data Specialist

Master Data Specialist

LandewyckBiesdorf, DE
Master Data Specialist (m / f / d).FMC, FCT, accessories, vaping and new generation tobacco products).With the changing times, we have embarked on an innovative journey to develop Next Generation Produ...Mehr anzeigenZuletzt aktualisiert: vor 8 Stunden
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DATA GOVERNANCE SPECIALIST

DATA GOVERNANCE SPECIALIST

Deloitte LuxembourgBiesdorf, DE
With more than 120 partners and 2,300 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Operations Specialist

Senior Operations Specialist

Le Grand & AssociatesBiesdorf, DE
Do you have solid experience in operations within the finance, fintech, or ideally, crypto sectors? Are you passionate about tackling challenges, optimizing processes, and managing teams in a dynam...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
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Service Desk Consultant

Service Desk Consultant

CTG IT SolutionsBiesdorf, DE
CTG IT Solutions is currently growing and we are looking for .You are able to speak and write .You are experienced and have already worked in a . Microsoft OS (Windows 7 and 10).An individual career...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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ERP (SAP) Support Specialist

ERP (SAP) Support Specialist

RotarexBiesdorf, DE
Since 1922, Rotarex has been the world leader in cylinder valves, regulators, and equipment for all gas applications.Rotarex is the partner of choice for many industries : semiconductor, medical, re...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Application Support Specialist

IT Application Support Specialist

lux-AirportBiesdorf, DE
Airport - Société de l’Aéroport de Luxembourg SA.Your next professional destination.Do you know Luxembourg airport as a passenger? . Would you like to join our team?.Airport is the company that oper...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Talent Attraction Specialist (m / f / x)

Talent Attraction Specialist (m / f / x)

LuxairBiesdorf, DE
Talent Attraction Specialist (m / f / x).We are looking for a Talent attraction specialist to join our Human Resources Team, who will create and maintain strong partnerships with stakeholders to unders...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Payment Operations Specialist (M / F)

Payment Operations Specialist (M / F)

Advanzia BankBiesdorf, DE
Do you want to dive in the world of finance, payment and credit, working for an unconventional digital bank in the heart of Luxembourg! We have the perfect opportunity for you! As a Payment Operati...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Agent Customer Service (m / w / d)

Agent Customer Service (m / w / d)

LOSCH LuxembourgBiesdorf, DE
Um unser Team der Zentralen Terminierung am Standort Kockelscheuer zu verstärken, suchen wir ab sofort eine / einen : .Agent Customer Service [m / w / d]. Du bist für die Terminvergabe und die Vorbereitung ...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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Customer Service Agent (m / w / d)

Customer Service Agent (m / w / d)

DIS AGNeuenhagen, Germany
Wir suchen ab sofort mehrere Customer Service Mitarbeiter (m / w / d) in Vollzeit.Neben einer abwechslungsreichen Aufgabe erwartet Sie ein Arbeitsvertrag mit übertariflicher Bezahlung, sowie eine beruf...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
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Librarian Specialist

Librarian Specialist

Université du LuxembourgBiesdorf, DE
Created in 2003, it strives today to meet tomorrow's major societal challenges, by nurturing an interdisciplinary approach and international outlook, investing in scientific quality and innovation,...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWBiesdorf, DE
Vor 29 Tagen
Stellenbeschreibung

CUSTOMER CARE B2B (H / F / N – CDI – Full time)

Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!

Description :

We are looking for a Customer Care B2B specialist dedicated at our Munsbach location whose mission is to ensuring customer satisfaction. As the first point of contact for our professional clients, you will handle inquiries regarding orders, deliveries, and associated services. You will ensure a smooth and efficient experience while maintaining a rigorous follow-up on requests.

Responsabilities :

  • Respond to B2B client inquiries regarding order and delivery tracking.
  • Provide accurate information on lead times, availability, and service conditions.
  • Handle potential complaints related to orders and propose appropriate solutions.
  • Coordinate with internal teams (logistics, sales, after-sales service) to ensure a quick and efficient response to clients.
  • Update customer information in the CRM system and proactively follow up on cases.
  • Suggest improvements to optimize the customer journey and reduce friction points.

Required knowledges :

  • Experience in customer service, ideally in a B2B environment.
  • Excellent written and verbal communication skills, with a strong customer service mindset in English AND German.
  • Ability to handle multiple requests simultaneously with accuracy and responsiveness.
  • Proficiency in CRM tools and order management software.
  • Team spirit, autonomy, and effective priority management.
  • A good understanding of the transportation sector is a plus.

    • Ready for the challenge?

    If you're ready to invest in a key position for our organization and contribute your expertise to a growing team, send us your CV and cover letter to Moovjob.com.

    We look forward to discovering your talent and welcoming you!