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Customer service team lead Jobs in Beckingen

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Customer service team lead • beckingen

Zuletzt aktualisiert: vor 2 Tagen
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Customer Service Officer (m / f)

Customer Service Officer (m / f)

Plastipak - LuxPEtMerzig, DE
As a global leading designer, developer & manufacturer of rigid plastic packaging, Plastipak produces award-winning preforms, bottles and containers for a number of markets, including water, soft d...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
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Claims & customer service employee M / W

Claims & customer service employee M / W

People Solutions by ArhisMerzig, DE
With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management. CLAIMS & CUSTOMER SERVICE EMPLOYEE M / W.You have a strong experience...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Service Desk Team Leader (m / f / d)

IT Service Desk Team Leader (m / f / d)

LandewyckMettlach, DE
IT Service Desk Team Leader (m / f / d).With the changing times, we have embarked on an innovative journey to develop Next Generation Products that meet the diverse needs of consumers worldwide.Set-up ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Chapter Lead Product Manager

Chapter Lead Product Manager

ARHS Group Part of AccentureMerzig, DE
Want to skyrocket your career with a rock-solid company?.With over 2500 employees, we’re still growing and searching for new colleagues who appreciate working on challenging projects with new techn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Manager (M / W)

Team Manager (M / W)

BIONEXTMettlach, DE
Manage the sample collection team (recruitment, onboarding, training, performance reviews, skill development, scheduling, etc. Manage and participate in the department's and company's innovative pro...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
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Lead Buyer (m / f / n)

Lead Buyer (m / f / n)

CreosMerzig, DE
Finance & Controlling – Procurement | .You develop and implement a comprehensive procurement strategy for the assigned material groups. You build and maintain an effective communication with all rel...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Leader of Legal affairs

Team Leader of Legal affairs

Université du LuxembourgMettlach, DE
Created in 2003, it strives today to meet tomorrow's major societal challenges, by nurturing an interdisciplinary approach and international outlook, investing in scientific quality and innovation,...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Lead Developer / Team Leader (H / F)

Lead Developer / Team Leader (H / F)

Harry Hope.Merzig, DE
Harry Hope, cabinet de recrutement accompagne candidats et entreprises dans leurs recherches des meilleures opportunités au Luxembourg et à l'international. Afin de mieux répondre à vos enjeux, tous...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Quality Assurance Leader (M / F)

Quality Assurance Leader (M / F)

AirtechMettlach, DE
Airtech is an American family-owned company founded in 1973.We are the market leader in auxiliary materials used in the manufacturing of high-performance composite parts and tools.Our products are ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Marketing Manager in Growth Team

Marketing Manager in Growth Team

Deloitte LuxembourgMettlach, DE
With more than 150 partners and 2,700 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
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Service Desk Consultant

Service Desk Consultant

CTG IT SolutionsMerzig, DE
CTG IT Solutions is currently growing and we are looking for .You are able to speak and write .You are experienced and have already worked in a . Microsoft OS (Windows 7 and 10).An individual career...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
Senior Manager Customer Service Excellence Center (m / w / d)

Senior Manager Customer Service Excellence Center (m / w / d)

Villeroy & BochMettlach
Vollzeit
Shape & Create - And make it happen!.Digitalisierung und KI im Global Customer Service führen und vorantreiben.Projektleitung in Zusammenarbeit mit der Digital Unit, CRM, IT.Identifikation der „Lüc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Agent in Teilzeit am Nachmittag (m / w / d)

Customer Service Agent in Teilzeit am Nachmittag (m / w / d)

Studienkreis GmbHSaarland, Merzig, DE
Ihnen gemeinsam weiter zu wachsen.Wiedereinstieg in das Berufsleben.Dann suchen wir Sie für die Themenbereiche.Beratung, Verkauf und Büroorganisation. Lernzentrum Manager in Teilzeit (m / w / d).Darauf ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Service Delivery Leader (m / f)

Service Delivery Leader (m / f)

Arendt & MedernachMerzig, DE
Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals.The firm’s international team of more than 450 legal experts represents Luxembourg and fore...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Service Advisor (w / m / d) Customer Management

Service Advisor (w / m / d) Customer Management

Deutsche GlasfaserSaarlouis, Saarland, Germany
Ansprechperson für unsere Kunden.Bearbeitung verschiedener Kundenanliegen und teamübergreifende Lösungsfindung für komplexe Themen. Kompetente und freundliche Beratung.Telefon und E-Mail, um unsere ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Agent Customer Service - befristet - ca. 1 Jahr (m / w / d) / CDD - 1 an

Agent Customer Service - befristet - ca. 1 Jahr (m / w / d) / CDD - 1 an

LOSCH LuxembourgMerzig, DE
Um unser Team der Zentralen Terminierung am Standort Kockelscheuer zu verstärken, suchen wir ab sofort eine / einen : .Agent Customer Service - befristet (ca. Du bist für die Terminvergabe und die Vorbe...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
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Chapter Lead – Architect Chapter -C.

Chapter Lead – Architect Chapter -C.

Proximus LuxembourgMettlach, DE
Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services.With our partners a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Representative English / Dutch / French (M / F)

Customer Service Representative English / Dutch / French (M / F)

SOFITEX TALENT RECRUITMENTMettlach, DE
3.300,00 €–4.000,00 € monatlich
Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI. Sofitex fonde sa dynamique et son succès s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWMettlach, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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Helpdesk Engineer - Transport company

Helpdesk Engineer - Transport company

L.E.A.SE. S.A.Mettlach, DE
Reporting to the Level 1 Team Lead, the Help Desk Engineer is part of a small, young and dynamic support team mainly tasked with solving IS-related issues and requests for all end users across Euro...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Officer (m / f)

Customer Service Officer (m / f)

Plastipak - LuxPEtMerzig, DE
Vor 16 Tagen
Stellenbeschreibung

As a global leading designer, developer & manufacturer of rigid plastic packaging, Plastipak produces award-winning preforms, bottles and containers for a number of markets, including water, soft drinks, food, dairy, juice and alcohol, personal and home care. Our customers are amongst the best-known brands across the world.

Plastipak has manufacturing plants in North and Latin America, Europe & North Africa. The European division comprises 14 manufacturing plants in 12 countries, and produces around 20 billion units each year. Supported by dedicated research and development centres of excellence, our team ensures our leading position in material, barrier and manufacturing design and development.

Plastipak’s global recycling centers utilize the most advanced recycling technologies globally in converting collected and recycled plastic containers into high-quality post-consumer recycled PET resin (PET PCR or rPET) and HDPE resin. Post consumer recycled resin is converted back into containers for food, laundry, detergent, household cleaners and other common products. In Europe, Plastipak is one of the largest producers of food-grade rPET, with capacity to produce over 120 million tonnes of food-grade rPET (post-consumer recycled) material annually.

Our company in Luxembourg has about 190 employees and produces more than 4 billions of preforms every year as well as 50.000 T of recycled PET.

In order to reinforce our Team, we are looking to hire a Customer Service Officer (m / f) :

Directly reporting to our Customer Service Supervisor, your objectives as Customer Service Officer are :

  • Ensure an effective order fulfillment process while keeping customers, both internal and external, informed on the delivery schedule, utilising inventory and resolving obstacles
  • Maintain and develop customer-relationship with the objective to meet company targets at both service level, volume and inventory management

Your main responsibilities will be as follow :

Orderfulfillment & CRM :

  • Validate weekly delivery schedule with customers both internal and external, considering criteria such as on- time- production and on- time- delivery and confirm orders in accordance
  • Support sales organization with ad-hoc order fulfillment reporting
  • Propose and share preform specifications in response to customer inquiries & needs
  • Monitor customer account receivables to ensure timely shipment / collection
  • Generate weekly customer reporting and participate to weekly, bi-weekly customer calls
  • Monitor on-time shipment performance
  • Visit strategic customers at least twice a year

    • Demand Planning :

  • Ensure regular customer receipt of demand forecast
  • Maintain centralized inbox up- to- date, dispatch information as required
  • Share market intelligence with demand planner and provide input to consolidated view on a monthly basis
  • Maintain plant re-work list up- to- date and align with customer’ priorities

    • Inventory management :

  • Register monthly consignment stock consumptions & analyse discrepancies
  • Identify alternative outlets for slow moving stocks with objective to accelerate sale
  • Monthly review of customer’ packaging program and ensure effective rotation & customer collaboration

    • Master data :

  • Maintain customer instructions and contacts updated in customer master and documents
  • Issue material creation request for standard preforms & obtain approval & record documentation

    • Education, work experience, skills and competencies required :

  • Minimum 5-years in a similar role in an industrial & manufacturing environment
  • Good knowledge of French, German, English both written and spoken, minimum B2 level
  • Clear and effective communication skills
  • Good knowledge of ERP (SAP) particularly SD- MM and WM modules
  • Advanced Excel skills
  • Enjoys communicating to customers & creating strong relationships
  • Ability to trouble-shoot and finding solutions
  • Ability to perform in a fast- moving and dynamic environment
  • Team player and ’Can-Do’ mentality
  • Organized and strong time-management skills; ability to set priorities

    • Interested to join Plastipak, a committed company that is continually fulfilling our responsibilities to protect the environment for future generations, acting as responsible global citizen for a share community? Please apply...