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Customer success agent Jobs in Dietenheim

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Customer success agent • dietenheim

Zuletzt aktualisiert: vor 10 Stunden
Customer Service Representative

Customer Service Representative

Louis Dreyfus CompanyIllertissen, Germany
Unbefristet
Louis Dreyfus Company is a leading merchant and processor of agricultural goods and plant-based ingredients.Our activities span the entire value chain from farm to fork, across a broad range of bus...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Sachbearbeiter Customer Service mit Englischkenntnissen (m / w / d) - Ref. 4072

Sachbearbeiter Customer Service mit Englischkenntnissen (m / w / d) - Ref. 4072

cigus GmbHIllertissen, Bayern, DE
Sie arbeiten gerne im direkten Kundenkontakt, behalten den Überblick und möchten Ihre Sprachkenntnisse gezielt einsetzen?Dann ist diese Position im internationalen Customer Service genau das Richti...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Customer Service (m / w / d)

Customer Service (m / w / d)

HaysBaden-Württemberg
Anstellung bei der Hays Professional Solutions GmbH Baden-Württemberg Startdatum : sofort Referenznummer : 774903 / 1.Diesen Job teilen oder drucken. Unterstützung des Sales-Teams nach dem Verkauf von s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Agent (m / w / d)

Customer Service Agent (m / w / d)

RandstadIllertissen, Bayern
Unbefristet
Ihre Zufriedenheit ist unser Ziel – vertrauen Sie unserer Expertise! Probieren Sie es aus und bewerben Sie sich jetzt online! Ihr Weg in eine attraktive Festanstellung direkt bei unserem Kundenunte...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Call Agent im Kundenservice (m / w / d)

Call Agent im Kundenservice (m / w / d)

WattFox GmbHRemote, Baden-Württemberg, DE
13,50 € stündlich
Homeoffice
Gemeinsam großartig – werde Teil des Teams.Als Call Agent (m / w / d) bei WattFox trägst du maßgeblich zu unserem Erfolg bei, indem du die Projekte unserer Kundschaft mit ihnen telefonisch so detaillie...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupBaden-Württemberg
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Praktikum im Team Digital & Customer Engagement

Praktikum im Team Digital & Customer Engagement

RocheWurttemberg, Germany
Vollzeit
Das Kundenerlebnis in den Mittelpunkt zu stellen, Digital-First zu denken und Multichannel zu leben entspricht Deinem Mindset? Wir wollen jeden Touchpoint unserer Kunden mit Roche - angefangen beim...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Call Center Agent für abwechslungsreiche Multiskill Projekte (m / w / d) 100% Home Office

Call Center Agent für abwechslungsreiche Multiskill Projekte (m / w / d) 100% Home Office

walter servicesBaden-Württemberg
Homeoffice
Spannender, krisensicherer Job im Homeoffice.Bei uns arbeiten Sie sicher und flexibel von zu Hause aus.Unbefristeter Arbeitsvertrag in Voll- oder Teilzeit (30–40 Stunden pro Woche).Wir bieten langf...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Servicetechniker (m / w / d) Customer Service

Servicetechniker (m / w / d) Customer Service

DIS AGSenden, Bayern, Deutschland
Bei einem unserer namhaften Kunden im Großraum Ulm, bietet sich diese interessante Perspektive im Rahmen der Personalvermittlung. Unser Kunde bietet folgende Benefits.Firmenwagen inklusive Tablet, M...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sachbearbeiter (m / w / d) Customer Service

Sachbearbeiter (m / w / d) Customer Service

LOGISTIC PEOPLE (Deutschland) GmbHnahe des Bodensees, Baden-Württemberg, Germany
Koordination von Zustellungen und Avisierung an die entsprechenden Kunden.Intensive Betreuung des Kundenstammes.Kommunikation mit nationalen und internationalen Geschäftspartnern .Austausch und Zus...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Projektmanager (m / w / d) Customer Success

Projektmanager (m / w / d) Customer Success

dsb ccb solutions GmbHSenden
Projektmanager (m / w / d) Customer Successdsb ccb solutions GmbHDie dsb bietet international innovative IT- und Customer Experience Management-Lösungen für die Medienbranche an.Durch die neue strategi...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Werkstudent im Customer Success Management (m / w / d)

Werkstudent im Customer Success Management (m / w / d)

Solakon GmbHRemote, Baden-Württemberg, DE
Homeoffice
Du wirst zum Ansprechpartner bei technischen Anfragen rund um unsere Produkte und wirst aktiv an der Weiterentwicklung mit. Als Produktexperte unterstützt du unsere Kunden dabei, das volle Potenzial...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
  • Gesponsert
Head of Customer Service / Leiter Kundenservice & Vertriebsinnendienst / Teamlead Customer Care / Manager Kundenservice (m / w / d)

Head of Customer Service / Leiter Kundenservice & Vertriebsinnendienst / Teamlead Customer Care / Manager Kundenservice (m / w / d)

RSU GmbHLaupheim, Deutschland
RSU steht für großes Engagement und clevere Ideen im Online-Handel.In der Zukunft stehen auch weiterhin alle Zeichen auf Wachstum und Entwicklung. Komm in unser Team und schreibe mit an unserer Erfo...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
  • Gesponsert
  • Neu!
Customer Service Specialist for DACH market in Sofia

Customer Service Specialist for DACH market in Sofia

Cross Border TalentsBaden-Württemberg, Baden-Württemberg, Germany
Are you ready to take your career to the next level with a global leader in technology and services We work with some of the worlds most recognized brands driving innovation and delivering exceptio...Mehr anzeigenZuletzt aktualisiert: vor 10 Stunden
Sachbearbeiter Customer Service (m / w / d)

Sachbearbeiter Customer Service (m / w / d)

persona serviceIllertissen, DE
Du bist auf der Suche nach einer neuen Herausforderung, brauchst neuen Input und spielst deshalb mit dem Gedanken an einen Jobwechsel? Wir begleiten Dich dabei mit unserer Expertise bei der Suche n...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Sachbearbeiter Customer Service (m / w / d)

Sachbearbeiter Customer Service (m / w / d)

persona service AG & Co. KG • Niederlassung : UlmIllertissen, DE
50,00 € stündlich
Du bist auf der Suche nach einer neuen Herausforderung, brauchst neuen Input und spielst deshalb mit dem Gedanken an einen Jobwechsel? Wir begleiten Dich dabei mit unserer Expertise bei der Suche n...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
  • Gesponsert
Customer Support Engineer & PL (f / m / d) in Budapest

Customer Support Engineer & PL (f / m / d) in Budapest

Cinemo GmbHBudapest, Baden-Württemberg, Germany
Understanding of software engineering processes with complex technical issues.Significant experience in a similar role.Experience in managing small-scale projects. Very good knowledge of C and C++ p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Kundenbetreuer (m / w / d) Customer Service

Kundenbetreuer (m / w / d) Customer Service

Etimex Primary PackagingDietenheim, Baden-Württemberg, Deutschland
Quick Apply
Kundenbetreuer (m / w / d) Customer Service.Kundenbetreuer (m / w / d) Customer Service.Die ETIMEX Primary Packaging GmbH in Dietenheim entwickelt und produziert hochwertige Folien und Behälter für kundeno...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service (m / w / d)

Customer Service (m / w / d)

Leasotec GmbHSenden, Bayern, DE
34,00 € stündlich
Was bieten wir? • Gesundheitsbudget von 300 - 600 € netto pro Jahr : Frei wählbar für Zahnreinigung, Brillen, IGEL Leistungen, Massagen, Zuzahlungen etc. Bewegen und 23 € netto pro Monat erhalten : Mit...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Product Engineer for Financial Products Subledger - SAP FPSL (f / m / d)

Product Engineer for Financial Products Subledger - SAP FPSL (f / m / d)

SAP FioneerBaden-Württemberg, Germany
Do you want to be part of a new, fast-growing global company delivering the next generation of software solutions for the financial services industry?. As a spin-off from SAP (a market leader in ent...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Representative

Customer Service Representative

Louis Dreyfus CompanyIllertissen, Germany
Vor 6 Tagen
Anstellungsart
  • Unbefristet
Stellenbeschreibung

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods and plant-based ingredients. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world.

Structured as a matrix organisation of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

In December 2024 Louis Dreyfus Company (LDC) signed a binding agreement to purchase BASF’s Food and Health Performance Ingredients business including the acquisition of the Illertissen production site in Germany, subject to regulatory approvals and customary closing conditions. This transition presents new and exciting opportunities for the Illertissen site under LDC's stewardship.

The Illertissen facility is poised to continue its legacy of innovation in food and health ingredients, drive new advancements and deliver high-quality products to meet evolving consumer demand and contribute to LDC's sector growth strategies. The dedicated team of approximately 280 employees is expected to join LDC and remains committed to delivering high-quality products, ensuring a promising future for the site and its stakeholders.

Job Description

Main Responsibilities :

As Customer Service Representative, you will be reporting to the Head of Customer Service.

We are looking for a highly organized and customer-focused Customer Service Representative to support our food and health ingredients business. This role will be responsible for managing the end-to-end order-to-delivery process, maintaining order level master data, and ensuring smooth communication with customers.

The ideal candidate will have experience in order management, logistics coordination, and customer relationship handling in an international B2B environment. Strong attention to detail, problem-solving skills, and the ability to work in a fast-paced environment are essential.

Your main missions :

Order & Delivery Management :

Handle the order-to-delivery process, including order entry, confirmation, tracking, and invoicing

Coordinate with logistics providers, warehouses, and production teams to ensure timely and accurate deliveries

Monitor and resolve shipping delays, documentation issues, and customer inquiries

Ship-to » Master Data Management :

Maintain and update delivery specific data in the system, ensuring accuracy of delivery details and preferences

Manage individual requirements and order history records

Customer Communication & Support :

Act as the main point of contact for orders, ensuring proactive and professional communication

Address customer inquiries, provide order status updates, shipping details, and documentation support

Record customer complaints and claims and provide feedback after resolution was found

Build and maintain strong customer relationships, ensuring high satisfaction levels

Process Improvement & Collaboration :

Work closely with Sales, Supply Chain and Finance teams to optimize customer service processes

Identify opportunities for process improvements, automation, and enhanced customer experience

Experience

Required experience and technical skills :

Degree or relevant diploma in Business Administration, Supply Chain, or a related field

At least 3 years of experience in customer service, order management, or logistics in a B2B environment

Experience in export documentation, international shipping, and customs regulations is a plus

Strong knowledge of ERP systems (SAP preferred) and Microsoft Office

Capabilities to ensure compliance with export regulations, customs procedures, and international trade requirements are a plus

Languages : Fluent in English

Fluent in German

Additional languages are a plus

Soft skills : Detail-oriented

Strong problem-solving skills

Ability to handle multiple tasks under pressure

Proactive

Customer-centric mindset with a focus on efficiency and service excellence

Additional Information

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Our Benefits

  • Competitive salary and benefits​​​​​​
  • Hybrid work available (not applicable to all roles)
  • Pension contributions
  • Access to Training and Development

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders : our people, our business partners, the communities we touch and the environment around us

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA.

LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods and plant-based ingredients. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world.

Structured as a matrix organisation of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

In December 2024 Louis Dreyfus Company (LDC) signed a binding agreement to purchase BASF’s Food and Health Performance Ingredients business including the acquisition of the Illertissen production site in Germany, subject to regulatory approvals and customary closing conditions. This transition presents new and exciting opportunities for the Illertissen site under LDC's stewardship.

The Illertissen facility is poised to continue its legacy of innovation in food and health ingredients, drive new advancements and deliver high-quality products to meet evolving consumer demand and contribute to LDC's sector growth strategies. The dedicated team of approximately 280 employees is expected to join LDC and remains committed to delivering high-quality products, ensuring a promising future for the site and its stakeholders.

Job Description

Main Responsibilities :

As Customer Service Representative, you will be reporting to the Head of Customer Service.

We are looking for a highly organized and customer-focused Customer Service Representative to support our food and health ingredients business. This role will be responsible for managing the end-to-end order-to-delivery process, maintaining order level master data, and ensuring smooth communication with customers.

The ideal candidate will have experience in order management, logistics coordination, and customer relationship handling in an international B2B environment. Strong attention to detail, problem-solving skills, and the ability to work in a fast-paced environment are essential.

Your main missions :

Order & Delivery Management :

Handle the order-to-delivery process, including order entry, confirmation, tracking, and invoicing

Coordinate with logistics providers, warehouses, and production teams to ensure timely and accurate deliveries

Monitor and resolve shipping delays, documentation issues, and customer inquiries

Ship-to » Master Data Management :

Maintain and update delivery specific data in the system, ensuring accuracy of delivery details and preferences

Manage individual requirements and order history records

Customer Communication & Support :

Act as the main point of contact for orders, ensuring proactive and professional communication

Address customer inquiries, provide order status updates, shipping details, and documentation support

Record customer complaints and claims and provide feedback after resolution was found

Build and maintain strong customer relationships, ensuring high satisfaction levels

Process Improvement & Collaboration :

Work closely with Sales, Supply Chain and Finance teams to optimize customer service processes

Identify opportunities for process improvements, automation, and enhanced customer experience

Experience

Required experience and technical skills :

Degree or relevant diploma in Business Administration, Supply Chain, or a related field

At least 3 years of experience in customer service, order management, or logistics in a B2B environment

Experience in export documentation, international shipping, and customs regulations is a plus

Strong knowledge of ERP systems (SAP preferred) and Microsoft Office

Capabilities to ensure compliance with export regulations, customs procedures, and international trade requirements are a plus

Languages : Fluent in English

Fluent in German

Additional languages are a plus

Soft skills : Detail-oriented

Strong problem-solving skills

Ability to handle multiple tasks under pressure

Proactive

Customer-centric mindset with a focus on efficiency and service excellence

Additional Information

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Our Benefits

  • Competitive salary and benefits​​​​​​
  • Hybrid work available (not applicable to all roles)
  • Pension contributions
  • Access to Training and Development
  • Sustainability

    Sustainable value is at the heart of our purpose as a company.

    We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders : our people, our business partners, the communities we touch and the environment around us

    Diversity & Inclusion

    LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA.

    LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

    LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.