Customer success agent Jobs in Modautal
Working Student (m / f / d) Customer Success
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Energy RoboticsDarmstadt, DE- Teilzeit
ABOUT THIS POSITION
This position offers a fantastic opportunity for a proactive and detail-oriented Working Student to support pre- and post-deployment tasks for our robotic systems. You will be involved in testing robot functionalities, fine-tuning operations, and collaborating with various teams to ensure successful deployments and exceptional customer experiences.
If you're interested in joining us, please send your CV along with a brief cover letter. We’d love to hear about your problem-solving skills and enthusiasm for being part of our innovative team.
YOUR TASKS
- Collaborate daily with the Customer Success team to assist customers and internal stakeholders, ensuring the successful operation of robots in the field
- Assist the customer success team in preparing and executing onsite trials, demonstrations, and deployments, including training sessions
- Partner closely with the technical operations and support teams to enhance the customer journey
- Demonstrate ER software and various robot platforms to customers under the guidance of the customer success team, both remotely and onsite
YOUR PROFILE
ADDITIONAL QUALIFICATIONS
WHAT DO WE BRING TO THE TABLE?
About us
Energy Robotics was founded by leading experts in intelligent autonomy software for collaborative mobile robots, each with more than a decade of experience in the field and recognized with several of the most important international autonomous robotics awards, paired with successful entrepreneurs and strong investors.
We believe that the coming decade will be shaped by intelligent robots and their applications in the industrial and private sectors. The robotic industry is taking off now, powered by cloud computing, 5G networks and falling cost of robot hardware. This is a game changer and will transform our lives like smartphones just did. Do you want to be part of this? Then join us and be at the forefront of this transformation!