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Customer success specialist Jobs in Ahrensfelde
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Customer success specialist • ahrensfelde
- Neu!
EPD Customer Success Specialist – Finnish Speaking
One Click LCABerlin, Berlin, .DE- Gesponsert
Customer Success Manager
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Clark Germany GmbHBerlin, GermanyEPD Customer Success Specialist – Finnish Speaking
One Click LCABerlin, Berlin, .DEOne Click LCA is a Helsinki-based tech company decarbonizing construction and manufacturing with world-leading, easy-to-use, and automated life-cycle assessment (LCA) to calculate and reduce the environmental impacts of building, infrastructure, and renovation projects — as well as construction and other manufactured products. It also enables manufacturers to generate and publish third-party verified EPDs and allows assessment of circularity, life-cycle cost, and soon also biodiversity.
One Click LCA is used in +170 countries. Its decarbonization platform includes a unique global database with +250,000 LCA datasets, and it supports +80 standards and certifications, including LEED, BREEAM, GRESB and other national regulations.
One Click LCA was founded in Finland in 2001 and has a team of +230 people on all continents.
Learn more at : www.oneclicklca.com
We are looking for an EPD Customer Success Specialist to work with our Finnish customers.
One Click LCA is the construction industry’s leading digital platform for Life Cycle Assessment for buildings, infrastructure, and manufacturing. A B2B SaaS business, our solutions are used in over 140 countries, across +50,000 global construction projects, with +150,000 certified construction data points — and trusted by the biggest names in construction and manufacturing.
You will join a supportive, effective, and mission-oriented team in a flexible, friendly and international work environment and have a great deal of autonomy in your role.
This full-time, permanent position is available on a remote basis for candidates based in EU / UK.
What you’ll do :
- Deliver customer trainings and onboardings on Life Cycle Assessments and EPDs to make them successful in their use of our software to deliver EPDs
- Helping our customers with their queries related to the software, technical queries about product LCA & EPDs, EPD standards and calculation methods
- Own the Customer Success role for our manufacturing clients by establishing a trusting relationship with customers ensuring high levels of customer satisfaction
- Stay up to date with the One Click LCA platform inside out to be able to help customers
- Writing and contributing to guidance articles which are published on our customer help centre page
- Identifying platform improvements and raising them to Product Management
- Maintain high quality standards compliance of our LCA & EPD work
What you need :
What we offer :
Interested?
We are eagerly waiting for your application until 4 May 2025 . Applications are reviewed upon receipt, so please apply promptly to be considered.