Customer success specialist Jobs in Gangelt

Job Description

Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Manages and deploys internal end user technologies (e.g., SharePoint).

Job Requirements :

Strong knowledge of Microsoft Windows, iOS and Android Operating systems

Familiarity with Microsoft Office suite, Google Apps,VoIP

Basic server room knowledge

Fluent German and English

Time management skills

Excellent communication skills (written & verbal)

Ability to build & manage strong working relationships with end users

Ability to deliver at a high level, even when under pressure, when working both independantly and also as part of a team

Friendliness, team-player skills

Good negotiation and training skills

Ability to translate business needs into IT terms

Operating Company : Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and / or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.