Customer support manager Jobs in Dettenhausen
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Customer support manager • dettenhausen
PLM Functional Support Engineer
INEOSBöblingen, Germany
Work Student, Customer Support (all genders)
TeamViewerStuttgart, BW, DE, 70563- Gesponsert
Technical Support Professional
HoneywellBöblingen, Baden-Wurttemberg, Germany
IT -Support
IB BadenBaden-Württemberg, DE
Customer Success Manager / Inside Sales Orthodontics (m / w / x)
Straumann GroupBaden-Württemberg- Gesponsert
Head of Support (w / m / d)
Amparex GmbHLeinfelden-Echterdingen, Deutschland
Deskside Support
Iron SystemsBoeblingen, DEU
Remote Customer Success Manager (m / w / d) in Vollzeit
Solakon GmbHRemote, Baden-Württemberg, DE- Gesponsert
Customer Success Manager mfd
Maddox AI GmbHTübingen, Baden-Württemberg, Germany- Gesponsert
Customer Service, Purchaser & Office Manager / in (m / w / d)
ReOss GmbHFilderstadt, Baden-Württemberg, Germany- Neu!
(Junior) IT Support Specialist (all genders)
DATAGROUP Service Hub GmbHLeinfelden-Echterdingen, Baden-Württemberg, Deutschland
German Customer Care in Greece - Relocation support
TeleperformanceReutlingen Baden-Württemberg, Germany
Customer Service Manager CRM (m / w / d)
All for One Customer Experience GmbHFilderstadt bei Stuttgart- Gesponsert
Support Engineer Servicedesk (m / w / d)
Advanced UniByte GmbHMetzingen, Baden-Württemberg, DE
Customer Support Administrator
Cambridge International Systems IncMoehringen, Moehringen, DE
Praktikum Customer Support im technischen / naturwissenschaftlichen Bereich
RocheWurttemberg, Germany
Sales Support Manager (m / w / d)
All for One Group SEFilderstadt bei Stuttgart
Vehicle Support Engineer
INEOS AutomotiveBöblingen, BW, DE
IT-Support
wu personal GmbHLeinfelden-Echterdingen, de- Gesponsert
Graduate Shift Manager (m / w / d) - Amazon Support Services Germany GmbH
Amazon Support Services Germany GmbHSindelfingen, Baden-Württemberg, GermanyPLM Functional Support Engineer
INEOSBöblingen, GermanyResponsibilities
include :
- End Users Functional Support
o Recognize / Evaluate and qualify end users’ issues in the system.
o Develop or propose the solution and counter measures.
o Coordinate the daily support of the PLM system with the helpdesk team.
o Coach the user community in the implementation of new processes and functionalities.
o End users Guidance and advice on the system usage.
o Document functionalities usage to solve specific issues or bringing working efficiency.
o Describe with the Key Users the expected system changes and requirements.
o Propose new methodologies or adaptation to the existing methodologies.
o Propose system evolution to the PLM Change Committee.
o Participate in the elaboration of the necessary reporting / KPIs from the PLM.
o Collect the PLM Metrics, analyze the deviation, clarify and propose possible counter measure.
o Ensure the consistency of reporting.
o Communicate the reporting / KPIs to the different departments.
o Document the system Test Specification, and non-regression test scenario.
o Validate new PLM releases according to the Test Specification and Non-Regression Tests.
o Support the functional & business leader documenting the User Acceptance
For the PLM Functional Support Engineer, we are looking for :
Qualifications
Skills
INEOS Automotive : We have one goal : Manufacture, launch and deliver an uncompromising, best-in-class 4x4 for those who depend on a vehicle as a working tool. It’s been an exciting journey since our inception in 2017. We’ve flown past many milestones and, despite the global challenge of 2020, we’re on track to deliver our plan. 2021 is our year of execution and as the new PLM Functional Support Engineer you will play a huge part in this. If you are looking to join a scale-up business and take on a career defining role, then INEOS Automotive welcomes your application.
If the PLM Functional Support Engineer role sounds of interest and you want to learn more, please apply.
If your application is successful one of the team will be in touch to arrange an initial conversation!