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Zuletzt aktualisiert: vor 7 Tagen
Vehicle Support Engineer

Vehicle Support Engineer

INEOS AutomotiveBöblingen, BW, DE
Homeoffice
Vollzeit
Quick Apply
INEOS Automotive – Built For More.Since we started our journey to build a no nonsense 4X4, we’ve come a long way.We’ve established INEOS Automotive as a serious contender in 4X4 development and man...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Field Service Engineer

Field Service Engineer

Keysight TechnologiesBoeblingen, Baden-Württemberg, DE
Overview Keysight steht an der Spitze der technologischen Innovation und liefert Visionären und Innovatoren der Welt in den Bereichen Elektronikdesign, Simulation, Prototypen, Test, Fertigung und O...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Network Engineer

IT Network Engineer

ic resourcesBaden-Wurttemberg, Germany
A German based Consultancy is seeking a skilled IT Network Engineer to join on a Freelance basis.The IT Network Engineer will be responsible for designing, implementing, managing, and supporting ou...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Automotive System Engineer - (m / f / d)

Automotive System Engineer - (m / f / d)

Technology & StrategyBaden-WürttembergGermany, Bade-Wurtemberg
We are looking for a new engineer with experience related to Automotive System Engineering (M / F / O), to assume the following responsibilities : . Responsible for an end customer system function and si...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Process Engineer

Process Engineer

DSJ GlobalFreiburg Region
Unbefristet
Title : Process Engineer - Innovative Contract Manufacturing Solutions.In the heart of Freiburg, an exciting opportunity has arisen for a talented Process Engineer to join a forward-thinking contrac...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technical Sales Engineer

Technical Sales Engineer

iO AssociatesBaden-Württemberg
Up to 72000 EUR + 4500 Bonus + stock options!.What do you think about joining a groundbreaking start-up, working closely with the industry's finest Space & Science experts?.An exciting role here fo...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Quality Project Engineer

Quality Project Engineer

INEOSBöblingen, Germany
Provide Quality knowledge for the (further) Development of a product development process which represents the company´s / the product´s and the customers needs. Ensure the product quality criteria i...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
EMC Test Engineer

EMC Test Engineer

EPM ScientificBaden-Württemberg
Join Our Clients Team as an EMC Test Engineer in Baden-Wurttemberg, Germany.Our client is seeking a skilled and experienced EMC Test Engineer to join their team located in the beautiful city of Ich...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Automation / System Engineer

Automation / System Engineer

Fluor CorporationHeide, Baden-Württemberg , Germany
Fluor GmbH is the German subsidiary of Fluor Corporation (USA) with office locations in Mannheim, Berlin and Ratingen.As an engineering services company with around 100 employees (30 000 around the...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Test as a Service (TaaS) Engineer (m / f / d)

Test as a Service (TaaS) Engineer (m / f / d)

CopelandBaden-Wurttemberg, Germany
Vollzeit
Customer Facing Power Semiconductor Testing as a Service Engineer Working very closely with the Power Semiconductor Research Team on building next generation Reliability Systems.In this Role, Your ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Usability Engineer

Usability Engineer

CyientBöblingen, Germany
Vollzeit
To succeed in this role, you should have the following skills and experience.Bachelor's degree in Human Factors Engineering, Human-Computer Interaction (HCI), Design Research or related discipline,...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Engineer HVAC

Project Engineer HVAC

RocheWurttemberg, Germany
Vollzeit
Du unser interdisziplinäres Team und verantwortest die Planung und Realisierung von Neu- und Umbauten mit Schwerpunkt Pharma- und Diagnostika-Produktion. Als Teammitglied arbeitest du in der fachspe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Supply Chain Quality Engineer - PCA (m / f / d)

Supply Chain Quality Engineer - PCA (m / f / d)

Advantest Europe GmbHEhningen
Advantest - We enable tomorrowʻs technology.IoT, 5G and Artificial Intelligence.More than half of all the microchips produced worldwide first pass through our hands.As th...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
Senior System Engineer Ansible (m / w / d) – DevOps Engineer

Senior System Engineer Ansible (m / w / d) – DevOps Engineer

Ratbacher GmbHHerrenberg, Baden-Württemberg, DE
Seit über 100 Jahren zeichnet sich unser Kunde durch innovative Produktentwicklungen in der Möbel- und Bauindustrie aus.Das breite Sortiment richtet sich an verschiedene Kundensegmente und macht da...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
System Requirements Engineer •

System Requirements Engineer •

EDAG Engineering GmbHBöblingen, DE
Zusammen arbeiten, zusammen wachsen, zusammen Neues schaffen : EDAG verbindet Mensch und Zukunft – hier teilen Unternehmen und Mitarbeitende die gleiche Vision. Auf hohem Niveau gehen Sie bei uns Ihr...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Ausbildung as a Mechatronics Technician (m / f / d)

Ausbildung as a Mechatronics Technician (m / f / d)

Destination Germany GmbHBaden-Württemberg, Germany
Quick Apply
Schools out what now? Looking for an apprenticeship thats diverse and gives you real career prospects? Welcome! As a mechatronics technician (m / f / d), you will spend three and a half years learning ...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Data Engineer - IoT

Data Engineer - IoT

AP Sensing GmbHBöblingen, DE
Your New CareerAre you looking to work in an exciting environment with hightech sensing solutions? Would you like to join a young anddynamic team, gain international business experience andtake you...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
DevOps Engineer / SRE

DevOps Engineer / SRE

Third RepublicBaden-Württemberg, , Germany
Unbefristet
Verstärkung seines jungen In-House DevOps-Teams in Frankfurt a.Sie sind hier für den reibungslosen Infrastruktur- und internen Betrieb verantwortlich und unterstützen das Entwicklerteam in Gebrauch...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Junior AIT Engineer

Junior AIT Engineer

CS GROUPBW, de
As part of the AIT team, you will have the following responsibilities : .Development and execution of functional tests in AIT satellite programmes. .Support in the review and creation of the test spec...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Vehicle Support Engineer

Vehicle Support Engineer

INEOS AutomotiveBöblingen, BW, DE
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Support Engineer

INEOS Automotive – Built For More

Story so far

Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world-class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double cab pick up, the Quartermaster.

People and Culture

Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary.

If this sounds like you, let’s talk.

The Vehicle Support Engineer is w orking closely with the wider commercial team Europe, INEOS Grenadier retailers and customers in Europe and working alongside the regional Aftersales team and will be responsible for day to day vehicle support, from a Technical Service Engineering perspective, whilst ensuring the vehicle uptime remains the key focus partners are enabled to support customers in the very best way.

Responsibilities include (but are not limited to) :

  • This role will ensure that the Customer remains at the centre of all the aspects required.
  • Undertake field visits to retailers & customers, support press & special events in Europe national, often with short notice and in accordance with internal processes, action an appropriate response within SLA’s.
  • Undertake INEOS plant visits when required. Develop a good working relationship with the assembly plant in Hambach.
  • Analysis of root cause issues to identify opportunities to enhance quality whilst reducing claims & repairs in close collaboration with technical services team.
  • Liaison with head office technical team, identifying risks, improvements, and enhancements to both the vehicle and customer experience.
  • Provide alternative support options to customers where there is no network coverage and make recommendations where network shortages are identified.
  • Assisting workshops with the efficient process of repair with a ‘fix once, fix first’ approach.
  • Take part in operational reviews with the wider Aftersales team, bi-annually, and offer ‘fresh eyes’ perspective for internal process paths.
  • Work alongside the Call Centre team to ensure all customers are contacted post repair, and to ensure total satisfaction is achieved.
  • Offering direct support to non Ineos repairers both from partner networks and independents.
  • Offer fleet support to Fleet Managers and Fleet operators and deal directly with fleet customers.
  • To work extremely closely with the aftersales team and wider business in technical, parts & warranty process issues, to ensure continuous improvement remains central to the role.
  • Review Technical Service publications, training & support documents and packages, and highlight areas of improvement or enhancement as necessary.
  • Participate in technical reviews for Diagnostic equipment & reports and operational equipment & Tooling systems to optimise current capability and make provision for future proving
  • Participate in developing ongoing vehicle product requirements from an early door’s perspective, ensuring the customers concerns are understood at the concept & design stages.
  • Participate in both short and long-term service fix development, report to Senior Manager Aftersales Europe and Technical Service Engineering team and ensure the root cause is corrected in engineering via an appropriate process and permanent corrective action is undertaken.

What we are looking for :

  • Significant (8-10yrs) Aftersales & Technical service engineering-based business experience, which could include vehicle manufacturer or wider motor trade experience
  • Recognisable technical qualification or experience based equivalent
  • Broad experience, in many, if not all Automotive Technical Service Engineering & Aftersales disciplines (around 15)
  • The right candidate will preferably come from an automotive aftersales background, have strong diagnostic and analysis skills and be able to work to a very wide scope of expectations and wear many different hats.
  • Able to use, understand and develop Technical & Aftersales tools, diagnostic equipment & strategies for best practise.
  • Very strong drive for continuous improvement – a Kaizen mentality.
  • Ability to work in both office and field-based teams with a customer focused repair & service excellence approach.
  • Customer (internal & external) service skills, which include relationship building across departments and functions.
  • Excellent communication skills
  • IT skills are essential.
  • Travel, both national and international will be required, often at short notice.
  • Languages preferred : GERMAN, ENGLISCH, FRENCH, SPANISCH, ITALIAN