Front office agent Jobs in Oyten
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Front office agent • oyten
- Gesponsert
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Cross Border TalentsBremen, Bremen, GermanyAbout the Client :
We are the leading mobile pointofsale (mPOS) company in Europe revolutionizing payment solutions for small businesses. Over the past 5 years weve expanded across 31 countries empowering merchants with a seamless card payment experience using our innovative smartphonebased device. With transparency in pricing and a commitment to customer satisfaction we continue to redefine the industry.
Role Overview :
Position : Customer Service Advisor
Location : Porto
Languages : German (Native) English (B2)
Key Responsibilities :
- Provide exceptional customer support to Germanspeaking merchants via phone email chat and social media platforms.
- Address inquiries and troubleshoot issues related to our products and services ensuring prompt resolution.
- Collaborate closely with crossfunctional teams such as Sales and Marketing to enhance customer experience and optimize service delivery.
- Contribute to the continuous improvement of customer support processes to maximize merchant satisfaction.
Candidate Profile :
Training and Benefits :
Base Salary : 1271 EUR / month x 14 (gross) 17 794 EUR / year
Work Schedule : Monday to Sunday 08 : 00 19 : 00 (with possible extension to 21 : 00).
Join us in reshaping the future of mobile payments across Europe. If you are passionate about technology customer service excellence and thrive in a dynamic environment apply now to become part of our energetic team!
Joining deadline : 6 / Mar / 25
Relocation support :
Key Skills
Computer Hardware,Mac Os,Active Directory,VMware,ConnectWise,HP Service Manager,Microsoft Windows Server,Mobile Devices,Windows,Help Desk,Operating Systems,Remedy
Employment Type : Full Time
Experience : years
Vacancy : 1