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Head of strategy • neubiberg

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Head of Customer Service

Head of Customer Service

EPM ScientificMunich
Are you ready to take the helm and lead a dynamic customer service team within the vibrant diagnostic sector? My client is a global leader in molecular diagnostics in search for an experienced Head...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Marketing

Head of Marketing

A2MAC1Munich, BY, DE
Vollzeit
Quick Apply
The Global Marketing Director will define, develop and execute a strategic marketing plan, aligned with the product & offerings roadmap and business action plan. The role targets to build awaren...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
  • Gesponsert
Head of People mfd

Head of People mfd

Project A VenturesMunich, Bavaria, Germany
Were looking for a motivated Head of People (m / f / d) to join one of our portfolio companies.In this role you will drive talent management employee engagement professional development and internal co...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of AI

Head of AI

CongrifyMunich, Bavaria, Germany
Quick Apply
At Congrify we are a payments data observability and intelligence company.We enable merchants and payment service providers increasing revenues, optimizing costs, ensuring compliant and efficient r...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Finance & Accounting

Head of Finance & Accounting

MINT SolutionsMunich, Bavaria, Germany
Quick Apply
Unser Kunde ist ein aufstrebendes und dynamisches Green Tech Unternehmen, das sich leidenschaftlich dafür einsetzt, innovative und nachhaltige Lösungen im Bereich Mobility und Infrastruktur für ein...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of AI Products Engineering mfd

Head of AI Products Engineering mfd

YoummdayMunich, Bavaria, Germany
Head of AI Products & Engineering (m / f / d).Munich or Berlin office (hybrid model).NLP products with a talented team of AI software engineers and a product manager. This role offers you the chanc...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
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Head of Engineering (m / w / d)

Head of Engineering (m / w / d)

IPPEN.MEDIAMünchen, Bayern, DE
Alle potenziellen Bewerber sollten die folgenden Angaben zu dieser Stelle sorgfältig lesen, bevor sie sich bewerben.Schick uns deinen CV als PDF oder melde dich bei deinem persönlichen Ansprechpart...Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
Head of Product - SaaS (all genders)

Head of Product - SaaS (all genders)

TradeLinkMunich, Bavaria, Germany
Homeoffice
Quick Apply
We are TradeLink, the most intuitive and collaborative.TradeLink is the perfect place to.You will be part of an amazing journey, building an exciting product that fosters collaboration in logistics...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Head of Marketing (m / w / d)

Head of Marketing (m / w / d)

robominds GmbHMunich, Bavaria, Germany
Quick Apply
Als Teil von robominds kannst – und sollst – du unsere Produkte maßgeblich mitbestimmen und all deine Ideen einbringen.Du arbeitest an Software- und Hardware-Lösungen, die die Robotikwelt verändern...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Head of Sales

Head of Sales

Oscar Car RentalMünchen, DE
Head of Sales - Oscar Mobility Group.Oscar is one of Europe’s fastest-growing car rental companies, operating over 500 locations across Europe and the United States. Currently, we are searching for ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of IT

Head of IT

VantisMünchen
How you’ll make an impact at Vantis.Unser innovatives Geschäftsmodell kombiniert die Behandlung in unserem Praxisnetzwerk mit modernen digitalen Versorgungsmöglichkeiten. Als Head of IT wirst Du bei...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Planning - Europe

Head of Planning - Europe

ResMedMunich, Germany
Vollzeit
We are hiring a Head of Planning - Europe to join our Global Planning and Logistics team in Germany or the UK.We are seeking a highly skilled and experienced Head of Demand Planning, to join our te...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Architecture Management

Head of Architecture Management

ADAC IT Service GmbHMünchen, DE
Head of Architecture Management (w|m|d).Der ADAC ist immer in Bewegung und da, um zu helfen - dabei decken wir die unterschiedlichsten Bereiche ab, wie Versicherungen, Reisen und medizinische Unter...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Co-location - Erneuerbare Energien

Head of Co-location - Erneuerbare Energien

Luxera Energy GmbHMunich, Bavaria, Germany
Quick Apply
Der notwendige Ausbau erneuerbarer Energien erhöht die Volatilität in der Energieerzeugung und stellt das Energiesystem und v. Netze vor große neue Herausforderungen.Unser kleines, dynamisches Team ...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Head of Marketplaces (m / w / d)

Head of Marketplaces (m / w / d)

VITAFY BRANDSMunich, Bavaria, Germany
Quick Apply
Wir sind ein langjährig etablierter und weiterwachsender europäischer Multi-Channel Player im dynamischen Markt für Consumer Health & Wellness. Für wichtige Produktkategorien verfügen wir über ...Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
Head of Sales

Head of Sales

Bella & Bona GmbhMünchen, Bayern, DE
Bella & Bona is a venture-capital-backed food-tech business offering a workplace food program that employees love and look forward to every day. Our scalable dark kitchen operations and investme...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
Head of Operations

Head of Operations

sewtsMünchen, DE
Co-Founder Till in scaling our business.You will lead our Product Operations Team from Application Engineering, Service & Support and Production Planning to Spare Part Business.Strategic Leader...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head Of Academy

Head Of Academy

TÜV SÜDMunich, Germany
The Head of Academy is responsible for supporting regional strategy for BU Academy, business growth, curriculum development, and digital platforms for Middle East region. The successful candidate wi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Head of Family Office - Schwesinger + Cie

Head of Family Office - Schwesinger + Cie

Schwesinger + CieMunich, Germany
Our clients, two highly successful entrepreneurs, are looking for a family officer to build up a lean family office and set up both the operational and investment structures.They are looking for a ...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Head of Controlling

Head of Controlling

AvantgardeMünchen, DE
Interested in becoming an Avantgardian? Join our Munich team as.With its portfolio of specialized agencies, AVANTGARDE Group is a pioneer within the global Experience Economy.Founded in as an event...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Customer Service

Head of Customer Service

EPM ScientificMunich
Vor 30+ Tagen
Stellenbeschreibung

Overview :

Are you ready to take the helm and lead a dynamic customer service team within the vibrant diagnostic sector? My client is a global leader in molecular diagnostics in search for an experienced Head of Customer Service.

You will have the chance to apply your expertise in customer service and influence strategies at every level. Your role would be pivotal as our client are looking for someone capable at leading a team and proficient at fostering stellar relationships both internally and across their diverse clientele.

Responsibilities :

  • Lead and mentor the customer service team, ensuring customer problems are addressed and handled in a timely manner
  • Build and maintain relationships with customers, supporting customers through telephone, email and if necessary on site
  • Produce written content for customers and create contract documentation with specialist departments and coordinate these with customers
  • Process approved quotations calculations in SAP, validate them for completeness and accuracy

Requirements :

  • Minimum 4 years experience in customer service within the healthcare market
  • Strong attention to detail and exceptional communication skills
  • Bachelor's degree minimum in Business Administration or related field
  • Fluent in German and English
  • Additional Skills :
  • Leadership
  • You'll steer the department towards excellence by motivating staff and setting clear goals.
  • Strategic Thinking
  • As part of senior management, forming long-term plans aligning customer support activities seamlessly into broader business objectives is essential.
  • Benefits :

  • Competitive compensation package
  • Desirable collaborative team culture
  • Career development opportunities
  • This opportunity isn't just another job-it's a career-defining move where growth meets impact amidst one of Europe's innovation hubs! If this speaks volumes about what drives your professional endeavours forward, then connect us immediately!