Head of support Jobs in Erzhausen
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Head of support • erzhausen
Head of NetLine Scheduling Products (m / f / diverse)
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Head of Portfolio Operations - Strategic Programs - Inklusiver Job 🦼 🦻 🦯
MerckDarmstadt, Hessen, DEHead of NetLine Scheduling Products (m / f / diverse)
Lufthansa Systems GmbHFrankfurt / RaunheimOur development and support team in Germany, Hungary and in the future India (ca. 100 colleagues) is looking for a new leader who will complete their DevOps journey.
As Head of NetLine Scheduling Products (m / f / diverse) you are responsible for :
- Developing and implementing qualification and development plans for team members
- Coaching the team to adapt agile principles and best practices in product development and operations
- Development, delivery and support of Scheduling & Optimization products such as NetLine Plan, HubControl, Sched, Slot & SchedConnect
- Planning, monitoring and reporting of the budget for the area of responsibility
- Establishing and continuously developing the organization & processes
- Ensuring that metrics are defined, continuously measured and improvement measures are initiated
- Planning team capacity for product development and maintenance activities to meet the desired service levels and quality requirements defined with the functional & technical stakeholders
- Supporting cross-divisional & cross-location cooperation
Contact
Jan-Peter Gänse
Head of NetLine
Lufthansa Systems GmbH
Old-age provision / employee retirement, Free parking, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Discounts / shopping, Part-time models, Hybrid working possible, Flexible working hours
You have a completed degree and professional experience in customer support or software development. You are distinguished by your excellent social & intercultural competence, strong leadership and problem-solving skills, strong teamwork skills and customer orientation and bring follow skills :