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Head of transformation Jobs in Markranstädt

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Head of transformation • markranstadt

Zuletzt aktualisiert: vor 6 Stunden
Head of Convention Sales (m / f / x)

Head of Convention Sales (m / f / x)

Marriott InternationalLeipzig, Sachsen, Germany
Vollzeit
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Waste Treatment (m / f / d)

Head of Waste Treatment (m / f / d)

GULP – experts unitedLeipzig
As part of a direct placement, we are currently looking for a.Head of Waste Treatment Department.Take advantage of the opportunity for a career in a crisis-proof company. Company car, which is also ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Accounting (m / w / d)

Head of Accounting (m / w / d)

DIS AGLeipzig, Sachsen, DE
Head of Accounting (m / w / d) – Ihr Einstieg in die Mobilitätsbranche!.Für ein führendes Unternehmen der Branche in Leipzig suchen wir einen Head of Accounting (m / w / d). Profitieren Sie von einem modern...Mehr anzeigenZuletzt aktualisiert: vor 22 Stunden
Head of Quality

Head of Quality

DSJ GlobalSachsen
Unbefristet
Develop, implement, and continuously improve the Quality Management System (QMS) to meet and exceed ISO9001 and ISO14001 standards. Ensure all quality processes and procedures are documented, mainta...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Finance (w / m / d)

Head of Finance (w / m / d)

Value AGLeipzig, Sachsen, Deutschland
Quick Apply
Tochterunternehmen der Hypoport SE.Wir laden dich ein, unser Unternehmen mitzugestalten und bei uns deine.Wandel, Zukunftsorientierung und Dynamik. Bestandteile unserer DNA wie Vertrauen und Wertsch...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Quality (m / f / x)

Head of Quality (m / f / x)

Skeleton TechnologiesLeipzig, SN, DE
Vollzeit
Quick Apply
Skeleton's Operations department is looking for a driven and experienced.Using relevant KPIs, you will also set up and execute quality control processes for operational quality management as well a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Labour Relations (m / w / d)

Head of Labour Relations (m / w / d)

IU Internationale HochschuleLeipzig, DE
Du möchtest den Aufbau und die strategische Ausrichtung unseres Labour Relations Teams maßgeblich mitgestalten? Dann werde Teil unseres HR-Teams und übernehme die Rolle des.Head of ...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Head of Team (m / w / d) Claims

Head of Team (m / w / d) Claims

MOBIS Parts Europe N.V.Leipzig, Deutschland, Deutschland
Zur Verstärkung unseres Standorts in Brehna suchen wir ab sofort eine / n .Zweig von Hyundai MOBIS, einem weltweit führenden Hersteller für Original- und Zubehörteile im Bereich Automotive.Hyundai MO...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of IT Security (gn)

Head of IT Security (gn)

ExperisLeipzig
10.000,00 €–10.415,00 € monatlich
Monetärer Kinderbonus für Neugeborene.Vergünstigte Mitgliedschaft bei Urban Sports.Führung eines 4-köpfigen Teams.Verantwortung für die IT-Security der Konzern-IT sowie in den Produkten.Abgeschloss...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Global Head of Controlling (f / m(d)

Global Head of Controlling (f / m(d)

NextPharmaSachsen, DE
Global Head of Controlling (f / m(d).We are one of the leading European contract manufacturers in the pharmaceutical, biotech and healthcare sectors, with some 2,500 employees in Germany, France, Fin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of RevOps Systems (m / f / d)

Head of RevOps Systems (m / f / d)

Aareon AGLeipzig
Vollzeit
Aareon is the leading provider of SaaS solutions for the European property industry.With our software, we digitise and connect the industry and support our clients in optimising processes and actin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Information Security (m / w / d)

Head of Information Security (m / w / d)

Senec GmbHLeipzig, Sachsen, DE
30,00 € stündlich
Bereits seit 2009 ist SENEC einer der führenden Anbieter innovativer Stromspeicher- und Energielösungen für Privathaushalte. Als 100%iges Tochterunternehmen der EnBW zählen wir zu den Pionieren der ...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Head of Engineering (m / w / d)

Head of Engineering (m / w / d)

EASY SOFTWAREEssen, Leipzig
Du trägst die disziplinarische Verantwortung und übernimmst die fachliche Führung eines Entwicklungsteams.Du kümmerst dich um die strategische Überwachung und Weiterentwicklung von Prozessen ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Sport & Events

Head of Sport & Events

roomya.deLeipzig, Saxony, Germany
Quick Apply
Traumjob! Wir suchen für ein österreichisches Top Hotel im Kundenauftrag ab März 2024 : .Head of Sports & Events (m / w / d) für die Bereiche. Sportprogramme & Organisation.Erfahrungen in Teamfü...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Customer Success

Head of Customer Success

Legartis Technology AGLeipzig, Sachsen, DE
Willkommen in der Zukunft des Rechts! Suchst Du als Profi im Customer Success eine neue Herausforderung? Hast Du eine unerschütterliche Neugier für innovative Technologien? Möchtest Du Teil eines b...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Payroll (m / w / d)

Head of Payroll (m / w / d)

EurofinsLeipzig, SN, DE
Zum nächstmöglichen Zeitpunkt suchen wir einen / eine Head of Payroll (m / w / d) am Standort Hamburg-Harburg.Sicherstellung der termingerechten Erstellung der monatlichen Lohn- u.Gehaltsabrechnungen für...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Supply Planning (m / w / d)

Head of Supply Planning (m / w / d)

HaysSachsen
Festanstellung durch unseren Kunden Sachsen Startdatum : sofort Referenznummer : 762289 / 1.Diesen Job teilen oder drucken. Als modernes Unternehmen entwickelt sich unser Mandant ständig weiter und geht...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Kitchen / Küchenchef (m / w / d)

Head of Kitchen / Küchenchef (m / w / d)

ibis Styles LeipzigRadefeld, Sachsen, Germany
Das ibis Styles Leipzig ist ruhig und verkehrsgünstig zur Autobahn, dem Flughafen und dem Schladitzer See gelegen.Unser Hotel verfügt über 127 modern gestaltete Zimmer sowie 2 Tagungsräume für bis ...Mehr anzeigenZuletzt aktualisiert: vor 6 Stunden
[DE] Head of CRM - KurzMalWeg (m / f / d)

[DE] Head of CRM - KurzMalWeg (m / f / d)

HomeToGoLeipzig, Saxony, Germany
Entdecke eine Welt voller neuer Möglichkeiten : .Wir bei HomeToGo haben es uns zur Aufgabe gemacht, großartige Unterkünfte für jeden leicht zugänglich zu machen. Unser Team ist durch die Leidenschaft ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Convention Sales (m / f / x)

Head of Convention Sales (m / f / x)

Marriott InternationalLeipzig, Sachsen, Germany
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
Stellenbeschreibung

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
  • Adheres to all standards, policies, and procedures.
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
  • Manages group room blocks and meeting space for average to large-sized assigned groups.
  • Identifies operational challenges associated with his / her group and determines how to best work with the property staff and customer to solve these challenges\ and / or develop alternative solutions.
  • Uses his / her judgment to integrate current trends in event management and event design.
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
  • Participates in customer site inspections and assists with the sales process as necessary.
  • Performs other duties as assigned to meet business needs.
  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

    • Ensuring and Providing Exceptional Customer Service

  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
  • Empowers employees to provide excellent customer service.
  • Sets a positive example for guest relations.
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations.
  • Makes presence known to customer at all times during this process.
  • Oversees his / her customer experiences from file turnover through the post event phase until turnover back to sales.
  • Follows up with customer post-event.
  • Responds to and handles guest problems and complaints.
  • Uses personal judgment and expertise to enhance the customer experience.
  • Stays available to solve problems and / or suggest alternatives to previous arrangements.
  • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Ensures hourly employees understand expectations and parameters for event activities.

    • Leading Event Management Teams

  • Conducts formal pre- and post-event meetings as required to review / communicate group needs and feedback.
  • Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
  • Facilitates various meetings as he / she perceives necessary (Banquet Event Order meeting, block review, etc).

    • Supporting and Coordinating with the Sales and Marketing Function

  • Assists in the sales process and revenue forecasting for customer groups.
  • Up-sells products and services throughout the event process.
  • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his / her groups.

    • Conducting Human Resources Activities

  • Reviews comment cards and guest satisfaction results with employees.
  • Observes service behaviors of employees and provides feedback to individuals and / or managers.
  • Assists in the development and implementation of corrective action plans.
  • Take initiative to use his / her experience to improve service performance according to his / her evaluation of the issue and resolution.
  • Works with the property staff and customers to address operational challenges associated with his / her group.
  • Performs other duties as assigned to meet business needs.

    • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.