- Jobsuche
- Düsseldorf
- it customer support
It customer support Jobs in Düsseldorf
Jobalert für diese Suche erstellen
It customer support • dusseldorf
Customer Support Specialist
CENTRIC SOFTWARE INCDusseldorf, DEIT Support Specialist
TOMRALangenfeld (Rheinland), NRW, DEIT Projektmanager - Support (mensch)
annalectDüsseldorf, Nordrhein-Westfalen, Deutschland- Gesponsert
- Neu!
IT Support 2nd und 3rd Level / IT Support Engineer (m / w / d)
Amadeus Fire AG KarriereDüsseldorf, Germany- Gesponsert
IT-Support (m / w / d) 1st-Level-Support
OttComputerLangenfeld (Rheinland), DEIT-Support Specialist (m / w / d)
WEAT Electronic Datenservice GmbHDüsseldorf, North Rhine-Westphalia, GermanyWerkstudent : in IT Support
sipgateDüsseldorf, NW, DECustomer Support Engineer
Cross Border RecruitmentDüsseldorffIT Support Specialist - Application Support (gn)
ControlExpert GmbHDüsseldorf, Nordrhein-Westfalen, DeutschlandIT Support (m / w / d)
alphacodersDüsseldorf, North Rhine-Westphalia, Germany- Gesponsert
IT-Support Mitarbeiter (m / w / d) Projekt Support
Broadcast SolutionsMonheim am Rhein, DE- Gesponsert
Anwendungsbetreuer IT-Support (m / w / d)
top itservices AGDüsseldorf, Nordrhein-Westfalen, DE- Gesponsert
IT Consultant Application Management Support Aerospace mwd
Sopra SteriaAny, GermanyIT Support Engineer (DACH)
Zoho Corporation EuropeDüsseldorf, NW, deIT Customer Support (m / w / d)
Page PersonnelDüsseldorf, DeutschlandIT Field Support
PORR GmbH & Co. KGaADüsseldorf, DELocal IT Support Analyst
HydroNeuss, DEIT-Support
wu personal GmbHDüsseldorf, deWerkstudent IT-Support (w / m / d)
HUK-COBURG Autowelt GmbHDüsseldorf, North Rhine-Westphalia, GermanyIT Support (m / w)
ShaarConsultingRatingen, Nordrhein-Westfalen, DECustomer Support Specialist
CENTRIC SOFTWARE INCDusseldorf, DE- Quick Apply
Centric Software is seeking a responsible and organized Support Consultant to join our growing team.
The successful candidate should provide exceptional customer support in a challenging, rewarding, fast-moving environment.
You will need to be quick-thinking and able to learn fast.
You will be working directly with our customers.
The goal is to partner with our clients so that they can get the most from our solutions, ensuring delivering excellent service levels and that client business functions can effectively adopt our solutions with good trust in functionalities and data.
This will be obtained by solving customer inquiries, delivering requests for enhancement providing competent support ensuring outstanding service levels.
About the Team The Centric Support team is our Customers mail point of contact after the project implementation.
The team is based in different countries.
Occasional travel may be required.
What you will be doing
- Qualification of customer requests
- Resolving issues, service requests, and questions from our customers in accordance with our SLAs.
- Delivery of solution enhancements requested by customers
- Working closely with our Professional Services, R&D, and Cloud Operations to ensure that defects are identified, and fixed
- Working with our Hosting team to ensure that systems are available to customers and in working order
- Provide high customer satisfaction
- Creating knowledgebase articles for customers What you bring
- Strong communication and interpersonal skills
- Highly developed problem-analysis and solving skills
- Excellent organization and time management
- Teamwork
- Resourcefulness, adaptability, orientation toward customer satisfaction, and creative thinking
- Fluent English is a must, and knowledge of French, German, Italian, and Spanish is a plus Technical skills
- Computer Science degree is preferred
- Microsoft SQL, stored procedures (min.
Intermediate)
Skills in performance tuning and optimization and troubleshooting relative to the software stack web environment.
Powered by JazzHR