It support engineer Jobs in Östringen
Senior IT Support Engineer (m / f / d)
Volocopter GmbHBruchsal, DEIT Requirements Engineer (m / w / d)
BearingPointWalldorfIT Security Engineer (w / m / d)
Bechtle Managed Services GmbHMobiles Arbeiten, Baden-Württemberg, DEIT-Administrator
Interglobe HR ConsultHockenheim, Baden-Württemberg, Germany- Gesponsert
Customer Support Engineer & Project Leader (f / m / d)
Cinemo GmbHBruchsal, Germany- Gesponsert
- Neu!
Support-Mitarbeiter im IT Bereich (m / w / d)
ITcollection ServiceUbstadt-Weiher, DEIT Network Engineer
ic resourcesBaden-Wurttemberg, GermanyIT-System Engineer (m / w / d)
WFC IT GmbHÖstringen, Baden-Württemberg, GermanyIT -Support
IB BadenBaden-Württemberg, DEIT-Support (m / w / d)
DIS AGSandhausen, Baden-Württemberg, DESupport Mitarbeiter im IT Bereich (m / w / d)
HaysUbstadt-Weiher- Gesponsert
Director IT
über Dr. Maier + Partner GmbH Executive SearchBaden-Württemberg, Germany- Gesponsert
IT System Engineer (m / w / d)
wu personal GmbHSankt Leon-Rot, Baden-Württemberg, DEOnsite IT Support Technician (m / f / d)
DXC TechnologyGermany,Walldorf,DEInformatiker, Fachinformatiker, IT-Systemelektroniker - IT Support First Level (m / w / d)
MVZ DRZ GmbHSinsheim, Baden-Württemberg, Germany- Gesponsert
IT Administrator Service Desk / Onsite Support
Simon Hegele Gesellschaft für Logistik und Service mbHKarlsdorf-Neuthard, DeutschlandIT Support Spezialist (m / w / d)
Bertelsmann SE & Co. KGaAGermany multi-location, BW, DEIT System Engineer (w / m / d)
Bechtle GmbH IT-Systemhaus DortmundMobiles Arbeiten, Baden-Württemberg, DEService Desk Support Engineer - Global Provider
Hamilton BarnesKarlsdorf, DESenior IT Support Engineer (m / f / d)
Volocopter GmbHBruchsal, DECompany Description
Here at Volocopter, we are the pioneers of electric air taxis (electric vertical takeoff and landing aircraft - eVTOLs). We have pledged to bring sustainable urban air mobility to life by getting electric air taxis off the ground in a way that complements existing transportation options in megacities across the globe. In 2011 we carried out the first-ever crewed flight of a fully electric multicopter and have since conducted more than 2,000 public and private test flights across the world ().
Job Description
Your mission during this flight :
As Senior IT Support Engineer (m / f / d), you will be the go-to-person making sure Volocopter pioneers - on site and remote can work efficiently and seamlessly with the digital tools and infrastructure provided. You will work on support inquiries that are answered or escalated in given Service Level Agreements. Furthermore you will be taking ownership of projects and improvements to optimize existing IT service management processes and structures :
- You will execute and improve IT Service Management processes according to the ITIL framework
- You will participate in IT Help Desk activities and foster ticket resolution according to Service Level Agreements
- You will provide technical support and consulting to users by applying in place Standard Operating Procedures (SOP)
- You will execute standard changes for frequently raised requests around AAD User Management, Baramundi Software Distribution, Mobile Device Management (intune, Jamf), and others
- You will resolve issues of high complexity and align solution within the support team
- You will provide user feedback to product owners from other teams such as Data or Network Operations
- You will adapt user documentation where needed
- You will support our 1st Level support with knowledge and optimize our requirements and 1st / 2nd Level end.
Qualifications
Check in your professional skills :
Additional Information
Our Volocopter flight includes :
Diversity at Volocopter :
Our differences are what make us great. Here at Volocopter, we value equal opportunities and trust. As air mobility industry innovators, we believe that changing the world starts on team level. We are committed to fostering an environment where everyone feels valued, respected, and empowered to reach their full potential.