It support manager Jobs in Kronau
Senior IT Support Engineer (m / f / d)
Volocopter GmbHBruchsal, DE- Gesponsert
1st Level – IT Support (m / w / d) - System Engineering / Admin, Ingenieur
MetaComp GruppeAltlußheim, DEIT-Administrator
Interglobe HR ConsultHockenheim, Baden-Württemberg, Germany- Gesponsert
Sales Development Account Manager (f / m / d) - Technischer Vertrieb, IT
molex Deutschland GmbHWalldorf (Baden), DEIT-Support (m / w / d)
DIS AGWalldorf, Baden-Württemberg, DeutschlandTeamleiter IT
TechniData IT AGPhilippsburg, DEIT -Support
IB BadenBaden-Württemberg, DEIT-Manager / IT-Administrator
Select GmbHBruchsal, Baden-Württemberg, DESupport Mitarbeiter im IT Bereich (m / w / d)
HaysUbstadt-WeiherOnsite IT Support Technician (m / f / d)
DXC TechnologyGermany,Walldorf,DE- Gesponsert
Support-Mitarbeiter im IT Bereich (m / w / d) - System Engineering / Admin, Ingenieur
ITcollection ServiceUbstadt-Weiher, DE- Gesponsert
IT / ICT Specialist
IGE | IPIBern, Baden-Württemberg, GermanyIT Support Spezialist (m / w / d)
Bertelsmann SE & Co. KGaAGermany multi-location, BW, DE- Gesponsert
Junior Consultant / Projekt Manager (w / m / d) – Industrial IT & Digitalisierung - Consulting, Projektmanagement, IT
SpiraTecSpeyer, DEIT Manager Digitalisierung / IT Manager BI (m / w / d) bis zu 8.500€ brutto
Astriol academics GmbHWiesloch, Deutschland- Gesponsert
Prototyping Project Manager (m / f / d) - Konstruktion, Projektmanagement, IT
VolocopterBruchsal, DEIT Contracts Manager
RocheWurttemberg, GermanyIT Support Spezialist (m / w / d)
Exclusive AssociatesDielheim, Baden-Württemberg, DEIT Operations Manager (m / w / d)
Allgeier ExpertsWalldorfSenior IT Support Engineer (m / f / d)
Volocopter GmbHBruchsal, DECompany Description
Here at Volocopter, we are the pioneers of electric air taxis (electric vertical takeoff and landing aircraft - eVTOLs). We have pledged to bring sustainable urban air mobility to life by getting electric air taxis off the ground in a way that complements existing transportation options in megacities across the globe. In 2011 we carried out the first-ever crewed flight of a fully electric multicopter and have since conducted more than 2,000 public and private test flights across the world ().
Job Description
Your mission during this flight :
As Senior IT Support Engineer (m / f / d), you will be the go-to-person making sure Volocopter pioneers - on site and remote can work efficiently and seamlessly with the digital tools and infrastructure provided. You will work on support inquiries that are answered or escalated in given Service Level Agreements. Furthermore you will be taking ownership of projects and improvements to optimize existing IT service management processes and structures :
- You will execute and improve IT Service Management processes according to the ITIL framework
- You will participate in IT Help Desk activities and foster ticket resolution according to Service Level Agreements
- You will provide technical support and consulting to users by applying in place Standard Operating Procedures (SOP)
- You will execute standard changes for frequently raised requests around AAD User Management, Baramundi Software Distribution, Mobile Device Management (intune, Jamf), and others
- You will resolve issues of high complexity and align solution within the support team
- You will provide user feedback to product owners from other teams such as Data or Network Operations
- You will adapt user documentation where needed
- You will support our 1st Level support with knowledge and optimize our requirements and 1st / 2nd Level end.
Qualifications
Check in your professional skills :
Additional Information
Our Volocopter flight includes :
Diversity at Volocopter :
Our differences are what make us great. Here at Volocopter, we value equal opportunities and trust. As air mobility industry innovators, we believe that changing the world starts on team level. We are committed to fostering an environment where everyone feels valued, respected, and empowered to reach their full potential.