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Operations coordinator Jobs in Gerolstein

Zuletzt aktualisiert: vor 4 Tagen
Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Homeoffice
Vollzeit
Quick Apply
Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Project Officer

Project Officer

French ConsultingDuelmen, Rhineland-Palatinate, DE
Quick Apply
We are looking for individuals who want to join our team at Duelmen, Germany! Apply now! JOB OPENING Title : Project Officer Location : ...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Head of Controlling (m / w / d)

Head of Controlling (m / w / d)

HaysRheinland-Pfalz
Festanstellung durch unseren Kunden Rheinland-Pfalz Startdatum : sofort Referenznummer : 771580 / 1.Diesen Job teilen oder drucken. Überwachung und Optimierung der finanziellen Leistung.Leitung von Budg...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
DWS - Head of Risk Sustainability Risk Management (m / f / d)

DWS - Head of Risk Sustainability Risk Management (m / f / d)

G999 DWS Group GmbH & Co. KGaALuxembourg 2 Blvd K. Adenauer
Vollzeit
At DWS, we’re capturing the opportunities of tomorrow.You can be part of a leading, client-committed, global Asset Manager, making an impact on individuals, communities, and the world.Join us on ou...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Clinical Research Coordinator / / Ludwigshafen, Germany

Clinical Research Coordinator / / Ludwigshafen, Germany

PharmiwebGermany, Rheinland-Pfalz
Hobson Prior is seeking a Clinical Research Coordinator for a part-time contract role in Ludwigshafen, Germany.This position involves supporting a melanoma study, requiring 8 hours of work per week...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Financial Controller

Financial Controller

CoatsRheinland-Pfalz
Financial Analyst / Controller, the position will be based in Rhenoflex Germany that will support local business unit and other SC entities in the group. Provide accurate analysis, product costing, m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
DWS - Product Manager

DWS - Product Manager

0814 DWS Investment S.A.Luxembourg 2 Blvd K. Adenauer
Vollzeit
Heutzutage sind die Märkte einer ganzen Reihe von Risiken ausgesetzt - aber auch einer ganzen Reihe von Chancen.Die Chance, anders zu innovieren. Die Chance, verantwortungsvoll zu investieren.Und di...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Account Manager Luxembourg

Account Manager Luxembourg

0877 Deutsche Bank (Suisse) SALuxembourg 2 Blvd K. Adenauer
Vollzeit
Lead Salesperson to meet agreed sales and revenue targets.Bank’s capabilities with the aim of meeting client satisfaction expectations. Bank policy requirements and operate accordingly.Together with...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Operations Manager

Operations Manager

0871 Deutsche Bank Luxembourg S.A.Luxembourg 2 Blvd K. Adenauer
Vollzeit
Key Responsibilities & Duties : .Deal-Captain (with own responsibility) for a diverse sophisticated portfolio of syndicated / large scale bilateral loans from offer / start to closing until final maturit...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
EURASIA SME (Operations Research Analyst 3) - 19463

EURASIA SME (Operations Research Analyst 3) - 19463

Huntington Ingalls IndustriesFlugplatz, RP, DEU, Rheinland-Pfalz, Germany
Vollzeit
Employment Type : Full Time / Salaried / Exempt.Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR). HII’s Mission Technologies division.From towers ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Vor 4 Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's  energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
  • Lead, manage, and expand the service team, including field engineers and technical support staff.
  • Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
  • Oversee on-site service, remote support, and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.
  • Implement data-driven service performance monitoring , identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers, distributors, and internal teams.
  • Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.
  • Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer , providing feedback to product development and R&D teams.
  • Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.
  • 10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.
  • Proven leadership experience , managing service teams and technical support functions.
  • Deep technical expertise in solar, energy storage systems, and inverter technologies .
  • Strong project management skills , with the ability to oversee service strategy and execution.
  • Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).