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Operations coordinator Jobs in Rockenhausen

Zuletzt aktualisiert: vor 4 Tagen
Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Homeoffice
Vollzeit
Quick Apply
Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Project Officer

Project Officer

French ConsultingDuelmen, Rhineland-Palatinate, DE
Quick Apply
We are looking for individuals who want to join our team at Duelmen, Germany! Apply now! JOB OPENING Title : Project Officer Location : ...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Global Network Engineer (m / f / d), Information Technology

Global Network Engineer (m / f / d), Information Technology

BorgWarnerKirchheimbolanden HQ, Germany
Vollzeit
As a Network Engineer, you will work on the Global Infrastructure and Networking team to ensure the functional network operations and security of our global network. You will design, implement, and ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Controlling (m / w / d)

Head of Controlling (m / w / d)

HaysRheinland-Pfalz
Festanstellung durch unseren Kunden Rheinland-Pfalz Startdatum : sofort Referenznummer : 771580 / 1.Diesen Job teilen oder drucken. Überwachung und Optimierung der finanziellen Leistung.Leitung von Budg...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Clinical Research Coordinator / / Ludwigshafen, Germany

Clinical Research Coordinator / / Ludwigshafen, Germany

PharmiwebGermany, Rheinland-Pfalz
Hobson Prior is seeking a Clinical Research Coordinator for a part-time contract role in Ludwigshafen, Germany.This position involves supporting a melanoma study, requiring 8 hours of work per week...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Mechanic Technician-GERMANY

Mechanic Technician-GERMANY

GER ManTech Europe Systems CorpDEU, Sembach, DEU38
Vollzeit
Secure our Nation, Ignite your Future.Must obtain or already have an active.Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come fir...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Financial Controller

Financial Controller

CoatsRheinland-Pfalz
Financial Analyst / Controller, the position will be based in Rhenoflex Germany that will support local business unit and other SC entities in the group. Provide accurate analysis, product costing, m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Operations Plant Controller (d / f / m)

Operations Plant Controller (d / f / m)

PallHochstätten, Rheinland-Pfalz, Germany
Vollzeit
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?. At Pall Corporation, one of Danaher’s 15+ operating companies, our work sa...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
EURASIA SME (Operations Research Analyst 3) - 19463

EURASIA SME (Operations Research Analyst 3) - 19463

Huntington Ingalls IndustriesFlugplatz, RP, DEU, Rheinland-Pfalz, Germany
Vollzeit
Employment Type : Full Time / Salaried / Exempt.Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR). HII’s Mission Technologies division.From towers ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Vor 4 Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's  energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
  • Lead, manage, and expand the service team, including field engineers and technical support staff.
  • Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
  • Oversee on-site service, remote support, and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.
  • Implement data-driven service performance monitoring , identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers, distributors, and internal teams.
  • Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.
  • Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer , providing feedback to product development and R&D teams.
  • Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.
  • 10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.
  • Proven leadership experience , managing service teams and technical support functions.
  • Deep technical expertise in solar, energy storage systems, and inverter technologies .
  • Strong project management skills , with the ability to oversee service strategy and execution.
  • Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).