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Quality assurance lead • bad honningen

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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Homeoffice
Vollzeit
Quick Apply
Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
ISR Project Lead (Engineer Communication Sys 4) - 19398

ISR Project Lead (Engineer Communication Sys 4) - 19398

Huntington Ingalls IndustriesFlugplatz, RP, DEU, Rheinland-Pfalz, Germany
Vollzeit
Employment Type : Full Time / Salaried / Exempt.Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR). HII’s Mission Technologies division.From towers ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Officer

Project Officer

French ConsultingDuelmen, Rhineland-Palatinate, DE
Quick Apply
We are looking for individuals who want to join our team at Duelmen, Germany! Apply now! JOB OPENING Title : Project Officer Location : ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Engineering Training Lead for Hub Europe

Engineering Training Lead for Hub Europe

HITACHI ENERGY ITALY S.P.A.Germany,Westphalia,North Rhine,Bad Honnef
Vollzeit
People are our most important asset.We do not only care about their health, safety and wellbeing : we want them to work with a sense of passion and purpose. We promote their autonomy, encourage them ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Experte / Expertin Ingenieur : in Projekte (m / w / d) im Bereich Quality Technical Support

Experte / Expertin Ingenieur : in Projekte (m / w / d) im Bereich Quality Technical Support

thyssenkrupp Rasselstein GmbHAndernach, Rhineland-Palatinate, Germany
Sie leiten und unterstützen Instandhaltungs- und Investitionsprojekte von der Konzeptphase bis zur Abnahme, mit dem Schwerpunkt Mechanik und Konstruktion. Sie klären und bearbeiten Planungsaufgaben ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Einkaufsstellenleiter (m / w / d)

Einkaufsstellenleiter (m / w / d)

Wirtgen GmbHWindhagen, DE
Als Spezialist für Maschinen und Verfahren zur Instandsetzung von Fahrbahnen ist WIRTGEN Marktführer.Am Unternehmensstandort in Windhagen (Raum Köln / Bonn) arbeiten rund 2.Zur Unterstützung unserer ...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
  • Gesponsert
Team Lead Quality Management / Teamkoordination Energiewirtschaft (m|w|d)

Team Lead Quality Management / Teamkoordination Energiewirtschaft (m|w|d)

Syna GmbHBonefeld, DE
Hier bringst Du Deine Energie ein : .Qualitätsstandards & Service-Levels : .Du stellst sicher, dass die definierten Qualitätsstandards und Service-Levels im Bereich Abrechnung EE • eingehalten, regelmäß...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
  • Gesponsert
Quality / Knowledge Manager (m / w / d)

Quality / Knowledge Manager (m / w / d)

SHD Group Holding GmbHAndernach, DE
Quality & Knowledge Manager (m / w / d).Als Quality & Knowledge Manager (m / w / d) im Kundensupport übernimmst du eine Schlüsselrolle bei der Sicherstellung und Weiterentwicklung unserer Servicequalität.D...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Engineering Quality Specialist (f / m / d)

Engineering Quality Specialist (f / m / d)

HITACHI ENERGY LTDGermany,Westphalia,North Rhine,Bad Honnef
Vollzeit
Bring your skills and ambition to our team!.Within the European Hub in the Transformers Business Unit, we have a vast product portfolio consisting of Power, Distribution, Dry and Traction transform...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Global Head of Controlling (f / m(d)

Global Head of Controlling (f / m(d)

NextPharmaRheinland-Pfalz, DE
Global Head of Controlling (f / m(d).We are one of the leading European contract manufacturers in the pharmaceutical, biotech and healthcare sectors, with some 2,500 employees in Germany, France, Fin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Quality Manager Medical Devices (m / w / d)

Quality Manager Medical Devices (m / w / d)

Lohmann GmbH & Co. KGNeuwied, Rheinland-Pfalz, Deutschland
Quick Apply
Quality Manager Medical Devices (m / w / d) bei Lohmann GmbH & Co.Quality Manager Medical Devices (m / w / d).Quality Manager Medical Devices (m / w / d). Wir freuen uns, dass Sie sich für Lohmann, den Spez...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Operations Manager

Operations Manager

Amazon Deutschland W2 Transport GmbHNeuwied, Rhineland-Palatinate, DEU
Operations is the beating heart of Amazon.This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time.It’s driven by Operations ...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
  • Gesponsert
  • Neu!
Marketing Automation Manager (f / m / d)

Marketing Automation Manager (f / m / d)

WHU - Otto Beisheim School of ManagementVallendar, Germany
WHU – Otto Beisheim School of Management is the leading private business school in Germany and is continuously ranked among the top business schools in Europe. On WHU's two campuses in Vallendar (ne...Mehr anzeigenZuletzt aktualisiert: vor 7 Stunden
Continuous Improvement Manager / Lean Manager (m / w / d)

Continuous Improvement Manager / Lean Manager (m / w / d)

TriviumWeißenthurm
Continuous Improvement Manager / Lean Manager (m / w / d).Mitarbeitenden und einem jährlichen Umsatz von ca.Trivium beliefert ein breites Spektrum von KundInnen in einer Vielzahl von Endmärkten wie Le...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Optical Systems Engineer •

Optical Systems Engineer •

TOMRAMülheim-Kärlich, Rheinland-Pfalz, DE
As an optical engineer, you will be responsible for the development of sensor components for TOMRA sorting machines.This includes spectroscopic sensors, pulsed laser assemblies and laser triangulat...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Floor Manager Mülheim-Kärlich Tommy Hilfiger Outlet (m / w / d)

Floor Manager Mülheim-Kärlich Tommy Hilfiger Outlet (m / w / d)

PVHMülheim-Kärlich, Germany
Vollzeit
Floor Manager Mülheim-Kärlich Tommy Hilfiger Outlet (m / w / d).PVH ist eines der erfolgreichsten Mode- und Lifestyle-Unternehmen der Welt. Unser Markenportfolio umfasst die iconic brands CALVIN KLEIN u...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Quality Germany

Head of Quality Germany

ArcelorMittalNeuwied, Rheinland-Pfalz, Germany
Leading and optimization of the quality organization in Germany .Responsible for all quality issues as well as the technical management of the quality team. Close cooperation with the quality a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Global Product Development

Head of Global Product Development

CoatsRheinland-Pfalz
Responsible lead of global product development including innovation management, product maintenance, product improvement, cost reduction and raw material and supplier selection according to strateg...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
  • Neu!
ENPAL : Leadgenerierung am Wochenende in Andernach

ENPAL : Leadgenerierung am Wochenende in Andernach

sell : active Agentur für Marketing und Vertrieb GmbHAndernach, Deutschland
50,00 € stündlich
Starte als Enpal-Promoter und setze dich für die Energiewende ein! Mit deinem Engagement begeisterst du Menschen für Solarenergie!. Du bist energiegeladen und möchtest andere für nachhaltige Technol...Mehr anzeigenZuletzt aktualisiert: vor 21 Stunden
Plant Continuous Improvement Manager

Plant Continuous Improvement Manager

Trivium PackagingWeißenthurm, Rhineland-Palatinate , DE
As the Plant Continuous Improvement Manager you will lead a team of 3 change agents and will be the key person as the major driving factor for the plant transformation. Next to that, in this role yo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's  energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
  • Lead, manage, and expand the service team, including field engineers and technical support staff.
  • Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
  • Oversee on-site service, remote support, and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.
  • Implement data-driven service performance monitoring , identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers, distributors, and internal teams.
  • Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.
  • Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer , providing feedback to product development and R&D teams.
  • Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.
  • 10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.
  • Proven leadership experience , managing service teams and technical support functions.
  • Deep technical expertise in solar, energy storage systems, and inverter technologies .
  • Strong project management skills , with the ability to oversee service strategy and execution.
  • Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).