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Zuletzt aktualisiert: vor über 30 Tagen
Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Homeoffice
Vollzeit
Quick Apply
Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Officer

Project Officer

French ConsultingDuelmen, Rhineland-Palatinate, DE
Quick Apply
We are looking for individuals who want to join our team at Duelmen, Germany! Apply now!.JOB OPENING Title : Project Officer Location : ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Speaking Google Ads Sales Account Manager in Barcelona

German Speaking Google Ads Sales Account Manager in Barcelona

Cross Border TalentsRhineland-Palatinate, Germany
Vollzeit
Quick Apply
Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!.If you are tech-savvy, cre...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
DWS - Risk Manager

DWS - Risk Manager

0814 DWS Investment S.A.Luxembourg 2 Blvd K. Adenauer
Vollzeit
Today, markets face a whole new set of pressures – but also a whole lot of opportunity too.Opportunity to innovate differently. Opportunity to invest responsibly.And opportunity to make change.Join ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Global Product Development

Head of Global Product Development

CoatsRheinland-Pfalz
Responsible lead of global product development including innovation management, product maintenance, product improvement, cost reduction and raw material and supplier selection according to strateg...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Aircraft Mechanic III A&P (OCONUS Ramstein)

Aircraft Mechanic III A&P (OCONUS Ramstein)

NANARP, Germany
Akima Logistics Services is looking for an Aircraft Mechanic to work in Germany.To join our team of outstanding professionals, apply today!. Performs aircraft maintenance transit inspections and fau...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Personal Financial Counselor, PFC Baumholder, GE

Personal Financial Counselor, PFC Baumholder, GE

Magellan Health ServicesRheinland- Pfalz, , Germany
Vollzeit
This position will provide personal financial services at assigned military installations.Primary responsibilities include the full breadth of personal financial counseling services to military ser...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Stellvertretende Pflegedienstleitung (gn) in Saarburg

Stellvertretende Pflegedienstleitung (gn) in Saarburg

Korian DeutschlandRheinland-Pfalz, DE
Unser Stellenangebot für stellvertretende Pflegedienstleiter : innen (w / m / d).Unser Stellenangebot für stellv.PDL beginnt mit einem Versprechen : Korian steht für Pflege, die Maßstäbe setzt.Deshalb suc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Operations Team Lead - Trade Services

Operations Team Lead - Trade Services

0871 Deutsche Bank Luxembourg S.A.Luxembourg 2 Blvd K. Adenauer
Vollzeit
The team Trade Services is embedded within the Lux IPB Operations department of Deutsche Bank´s Private Banking sector.The main tasks and responsibilities of the team include the handling and monit...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Quality , Regulatory & QP

Head of Quality , Regulatory & QP

Tilray BrandsDensborn, Germany
Head of Quality , Regulatory & QP.Für die Ausübung der Aufgaben und Tätigkeiten erforderliche Zuverlässigkeit (Führungszeugnis) Der Nachweis der Sachkenntnis gem. AMG Kenntnisse und Erfahrung über d...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
EURASIA SME (Operations Research Analyst 3) - 19463

EURASIA SME (Operations Research Analyst 3) - 19463

Huntington Ingalls IndustriesFlugplatz, RP, DEU, Rheinland-Pfalz, Germany
Vollzeit
Employment Type : Full Time / Salaried / Exempt.Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR). HII’s Mission Technologies division.From towers ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Risk Manager - Alternatives Credit Europe – CLO

Senior Risk Manager - Alternatives Credit Europe – CLO

5100 DWS Group Services UK LimitedLuxembourg 2 Blvd K. Adenauer
Vollzeit
Today, markets face a whole new set of pressures – but also a whole lot of opportunity too.Opportunity to innovate differently. Opportunity to invest responsibly.And opportunity to make change.Join ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's  energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
  • Lead, manage, and expand the service team, including field engineers and technical support staff.
  • Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
  • Oversee on-site service, remote support, and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.
  • Implement data-driven service performance monitoring , identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers, distributors, and internal teams.
  • Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.
  • Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer , providing feedback to product development and R&D teams.
  • Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.
  • 10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.
  • Proven leadership experience , managing service teams and technical support functions.
  • Deep technical expertise in solar, energy storage systems, and inverter technologies .
  • Strong project management skills , with the ability to oversee service strategy and execution.
  • Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).