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Service agent • ober ramstadt
IT Service Manager
AB EnzymesKreisfreie Stadt Darmstadt, DE- Gesponsert
Sachbearbeiter Customer Service (m / w / d)
LOGOSYS Logistik GmbHDarmstadt- Gesponsert
Client Service Group Head (Mensch) Finance
MindShareWeiterstadt, Hessen, Germany- Gesponsert
Sachbearbeiter Customer Service (m / w / d)
adesta GmbH & Co. KGDarmstadt, Deutschland- Gesponsert
Front Office Agent (all genders)
IntercityHotel DarmstadtDarmstadt, Deutschland- Gesponsert
Computing Service Implementation Lead
Eumetsat - monitoring weather and climate from spaceDarmstadt, CHService- / Restaurantmitarbeiter undefined
SEGMÜLLERWeiterstadt, DE- Gesponsert
Client Service Associate (m / w / d)
Fisher InvestmentsDARMSTADT, Hesse, GermanyIT Service Desk Agent (m / w / d)
ShaarConsultingDarmstadt, Hessen, DEService Business Manager
InstronDarmstadt, HE, DEService Techniker - Berlin NO
ASSA ABLOYDieburg, Hesse, DEIT Service Desk Agent / Hardware Technician
SercoDarmstadt, Germany- Gesponsert
Customer Service Agent (m / w / d)
DIS AGErzhausen, Germany- Gesponsert
Service- & Thekenkraft (m / w / d)
Henschel Darmstadt GmbHDarmstadt, DeutschlandObjektleiter Facility Service Management
SodexoDarmstadt DE- Gesponsert
Sales Agent (m / w / d)
OMS Vertriebsgesellschaft mbHDarmstadt, Hessen, Germany- Gesponsert
System Operations Engineering Service 24139
CS GROUPDarmstadt, Hesse, GermanyFront Office Agent (STARS) •
tristar GmbHDarmstadt, DE- Gesponsert
- Neu!
Service Manager (m / w / divers)
Lufthansa Seeheim - More than a Conference HotelSeeheim-Jugenheim, Hessen, DEIT Service Manager
AB EnzymesKreisfreie Stadt Darmstadt, DEThe Role
In this role you will be an integral part of the global AB Enzymes IT Team and closely cooperate with our Business Technology Partner in the UK. You will be responsible for the IT Service Management and lay the foundation for our must-win-battle “IT Service & Operations”.
You will be part of the Darmstadt based IT team and report to the Global Head of IT.
You will be responsible for :
- Continually and proactively improve the effectiveness and efficiency of IT processes and services
- Provide administrative management and support for global IT service delivery
- Support the team with ticket quality improvements and escalations
- Collaborate with cross-functional teams to document IT processes & policies
- Improve our service channels and IT ticket management
- Create and maintain support processes
- Support the Head of IT with general governance topics, audits, reviews of assets and licenses
- Help the global IT Team with user communication and managing change
- Collaborate with our Business Technology Partner and other key IT suppliers and manage contracts
- Software / applications support within the service area
- Implementing Core Technology projects together with the global IT Team and our Business Technology Partner
About You
Why Us
We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion / belief, disability, age as well as sexual orientation and identity.
If you are interested in this position, we look forward to receiving your application together with your salary expectations.
AB Enzymes
Location : Feldbergstrasse 78, 64293 Darmstadt, Germany