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Strategic buyer Jobs in Wörth an der Donau

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IT Service Lead Manager – Workplace, Unified Communication & Collaboration

IT Service Lead Manager – Workplace, Unified Communication & Collaboration

Antal InternationalBavaria, Germany, Germany
Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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IT Service Lead Manager – Workplace, Unified Communication & Collaboration

IT Service Lead Manager – Workplace, Unified Communication & Collaboration

Antal InternationalBavaria, Germany, Germany
Vor 17 Tagen
Stellenbeschreibung

Client Background

Our client is an international high-tech group headquartered in Nuremberg. With a diverse product range covering different business areas and industries, they have around 17,000 employees worldwide and generate annual sales of 3 billion euros.

As an innovation leader, they continuously focus on the further development of technologies in order to ensure competitiveness in a dynamic market environment. They are opening up new business areas in order to use their technical know-how sustainably and future oriented.

Their Defence Division offers state-of-the-art solutions for the challenges of tomorrow and sets standards in numerous applications of defence technology.

Become part of their success story and shape the technologies of tomorrow in an environment that lives consistency, innovation and trust.

Responsibilities

  • Oversee the operation and support (2nd & 3rd level) of workplace IT services and Unified Communication & Collaboration platforms.
  • Ensure service availability and optimization.
  • Lead a cross-site team with a focus on collaboration and motivation (technical leadership without disciplinary authority).
  • Design and implement operating concepts for workplace and collaboration tools.
  • Develop efficient processes for knowledge sharing and documentation.
  • Ensure compliance with SLAs and continuously improve operational processes.

Requirements

  • Degree in computer science or equivalent professional qualification.
  • Practical expertise in the areas of Workplace and UCC, ideally familiar with Windows 10, Blackberry UEM, Skype for Business, VMware Horizon, SharePoint, Exchange and / or Lotus Notes.
  • Strong expertise in workplace IT systems and collaboration tools.
  • Proven ability to lead and motivate diverse teams.
  • Excellent analytical and communication skills.
  • Methodical and goal-oriented approach to IT service development and operations.
  • Fluent in English and German.
  • What’s Offered

  • A strategic role with significant influence on shaping and optimizing IT services.
  • Opportunities to leverage leadership and technical skills in a dynamic, future-focused environment.
  • Active participation in innovative projects and the development of cutting-edge technologies.
  • Join a company at the forefront of technology and innovation, where your expertise will drive success and transformation.