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Strategic director Jobs in Gro%C3%9Faitingen

Zuletzt aktualisiert: vor 10 Tagen
Strategic CSM

Strategic CSM

SnaphuntGermany
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Senior Strategic Buyer

Senior Strategic Buyer

DSJ GlobalGermany
Unbefristet
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Strategic Buyer / Category Manager Ingredients (m / w / d)

Strategic Buyer / Category Manager Ingredients (m / w / d)

Michael PageDE
FULL_TIME
Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Manager Solution Consulting Strategic Accounts

Manager Solution Consulting Strategic Accounts

AdobeGermany
Remote
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Product Line Manager - Strategic Optics (gn)

Product Line Manager - Strategic Optics (gn)

Edmund Optics
Remote
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Senior) Controller - Financial Modelling and Strategic Finance

(Senior) Controller - Financial Modelling and Strategic Finance

GETEC GroupGermany
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Strategic Technology Lead (Azure) - Strategic Partnerships Team

Strategic Technology Lead (Azure) - Strategic Partnerships Team

MicrosoftGermany
Full-Time
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Strategic Underwriter : in Cyber

Strategic Underwriter : in Cyber

HDI AGsonstige Standorte im Bundesgebiet
Voll-/Teilzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Strategic Procurement Manager in Salzburg

Strategic Procurement Manager in Salzburg

Red BullDE
EUR2229 monatlich
Full-time, Permanent
Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Strategic Account Manager - Government Solutions Europe

Strategic Account Manager - Government Solutions Europe

ICEYEGermany
Full-time
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Gesucht : STRATEGIC ACCOUNT SALES SUPPORT (REMOTE)

Gesucht : STRATEGIC ACCOUNT SALES SUPPORT (REMOTE)

Showdown Displays Europe BVNederweert, Limburg, Deutschland
Remote
Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Strategic Account Executive (m / f / d) - Remote

Strategic Account Executive (m / f / d) - Remote

AkamaiGermany
Remote
Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Strategic CSM

Strategic CSM

PortcastGermany
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Strategic Account Executive - DACH

Strategic Account Executive - DACH

CamundaGermany, Austria,
Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
9194 - Strategic Account Manager – Telco

9194 - Strategic Account Manager – Telco

Wind RiverGermany
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Account Executive, Strategic (Germany)

Account Executive, Strategic (Germany)

DockerGermany
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Strategic Customer Partner, Insurance Technology

Strategic Customer Partner, Insurance Technology

Shift TechnologyRemote, Germany
Remote
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Strategic Account Manager, Solar PV - Germany

Strategic Account Manager, Solar PV - Germany

EnphaseGermany
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Strategic Account Executive (DACH)

Strategic Account Executive (DACH)

DatadogGermany
Remote
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Account Director (Partner) - Chemicals and Pharmaceuticals; Europe Based

Account Director (Partner) - Chemicals and Pharmaceuticals; Europe Based

ERMGermany
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Strategic CSM

Strategic CSM

SnaphuntGermany
Vor 11 Tagen
Anstellungsart
  • Vollzeit
Stellenbeschreibung

The Offer

  • Work alongside & learn from best in class talent
  • Opportunity to make a positive impact
  • Fantastic work culture

The Job

Our client is seeking a strategic and results-driven Customer Success Manager who will play a critical role in ensuring our clients achieve maximum value from our solutions. In this role, you’ll work closely with our clients, including key decision-makers, to understand their needs and align our offerings with their goals. You will build long-term partnerships, influence product direction through client insights, and be the advocate of our clients’ voices within Portcast.

What Success Looks Like in This Role :

  • Building and nurturing strong, strategic partnerships with clients, ensuring they view Portcast as an integral part of their business strategy.
  • Proactively identifying expansion opportunities, leading to an increase in adoption and customer satisfaction.
  • Driving client retention through high engagement and value realization, resulting in a strong NPS.
  • Successfully navigating complex client needs and feedback to continuously improve our solutions and customer experience
  • What You’ll Do :

  • Own the full customer lifecycle, from onboarding to renewal, ensuring a smooth, positive, and impactful experience.
  • Serve as a trusted advisor to our clients, particularly in aligning our solutions with their strategic goals and addressing their unique challenges.
  • Collaborate with cross-functional teams, including product and engineering, to channel customer feedback and drive improvements that enhance Portcast's value proposition.
  • Develop and execute success plans tailored to each client, conducting regular check-ins, QBRs, and strategic sessions to drive adoption and satisfaction.
  • Analyze customer data and metrics to provide actionable insights and continuously improve the client journey.
  • Identify and act on expansion opportunities within accounts, contributing to Portcast’s revenue growth and customer retention objectives.
  • The Profile

  • A bachelor's or master's degree or equivalent, ideally with specialization in Business, Marketing, Engineering, Computer Science, or related disciplines.
  • 5+ years of experience in customer success, sales, or account management within a B2B SaaS environment (experience with AI / data solutions and the LogTech or shipping industry is a plus).
  • Proven ability to manage complex, strategic customer relationships, with a focus on driving outcomes that align with both customer and company goals.
  • Exceptional communication and consultative skills, with the ability to effectively engage and influence senior stakeholders in enterprise organizations.
  • Strong analytical skills and comfort working with customer success metrics to track and enhance client performance.
  • Empathy, patience, and urgency to understand and address customer needs effectively.
  • A collaborative, problem-solving mindset with the ability to adapt in a fast-paced, innovative environment.
  • Self-starter with the ability to take ownership of the account / CS process from end to end, capable of working autonomously and driving results without constant oversight.
  • Understanding of the logistics & supply chain industry, specifically on real-time transportation visibility platforms is a plus.
  • Join us at Portcast and be part of a high-performing team shaping the future of the logistics and shipping industry through cutting-edge predictive analytics. You’ll have the opportunity to drive meaningful impact for our customers and help build a resilient supply chain ecosystem. If you’re passionate about customer success, innovation, and helping businesses unlock the power of data, we want to hear from you!

    The Employer

    Our client is a venture-backed Singapore based startup that develops predictive supply chain technology for the logistics industry. Our client is focused on building the next-gen logistics operating system to predict how cargo moves across the world and enable data-driven supply chain planning.