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Team lead customer service Jobs in Bitburg

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Team lead customer service • bitburg

Zuletzt aktualisiert: vor 10 Tagen
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AML / KYC Team Manager (M / F)

AML / KYC Team Manager (M / F)

BNP PARIBASMenningen, DE
The Securities Services business of BNP Paribas.Europe's leading providers of custody services for securities.The Luxembourg branch plays a major part in its operations, offering clients high value...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Service Desk Team Leader (m / f / d)

IT Service Desk Team Leader (m / f / d)

LandewyckBollendorf, DE
IT Service Desk Team Leader (m / f / d).With the changing times, we have embarked on an innovative journey to develop Next Generation Products that meet the diverse needs of consumers worldwide.Set-up ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Sales Administrator (f / m / d)

Sales Administrator (f / m / d)

CERATIZIT SABollendorf, DE
This has been our mission and passion for over 100 years, shared by 11,000 employees all over the world.We at the Plansee Group still have big plans – and we will get even better with you! Become p...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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German Speaking Customer Advisor in Sofia

German Speaking Customer Advisor in Sofia

Cross Border TalentsRhineland-Palatinate, Rhineland-Palatinate, Germany
Are you ready to elevate your career with a global leader in technology and services We are a company dedicated to empowering the worlds most renowned brands through cuttingedge technology and inte...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
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Agent Customer Service (m / w / d)

Agent Customer Service (m / w / d)

LOSCH LuxembourgErnzen, DE
Um unser Team der Zentralen Terminierung am Standort Kockelscheuer zu verstärken, suchen wir ab sofort eine / einen : .Agent Customer Service [m / w / d]. Du bist für die Terminvergabe und die Vorbereitung ...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Claims & customer service employee M / W

Claims & customer service employee M / W

People Solutions by ArhisErnzen, DE
With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management. CLAIMS & CUSTOMER SERVICE EMPLOYEE M / W.You have a strong experience...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Chapter Lead Product Manager

Chapter Lead Product Manager

ARHS Group Part of AccentureErnzen, DE
Want to skyrocket your career with a rock-solid company?.With over 2500 employees, we’re still growing and searching for new colleagues who appreciate working on challenging projects with new techn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Product Owner - Video Conferencing Infrastructure

Product Owner - Video Conferencing Infrastructure

Proximus LuxembourgMenningen, DE
Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services.With our partners a...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Marketing Manager in Growth Team

Marketing Manager in Growth Team

Deloitte LuxembourgErnzen, DE
With more than 150 partners and 2,700 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Service Desk Consultant

Service Desk Consultant

CTG IT SolutionsBollendorf, DE
CTG IT Solutions is currently growing and we are looking for .You are able to speak and write .You are experienced and have already worked in a . Microsoft OS (Windows 7 and 10).An individual career...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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ERP (SAP) Support Specialist

ERP (SAP) Support Specialist

RotarexMenningen, DE
Since 1922, Rotarex has been the world leader in cylinder valves, regulators, and equipment for all gas applications.Rotarex is the partner of choice for many industries : semiconductor, medical, re...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Manager Corporate - Dynamic Team, Global Fiduciary

Manager Corporate - Dynamic Team, Global Fiduciary

AbiomisErnzen, DE
Manager Corporate – Dynamic Team, Global Fiduciary.Luxembourgish market, we are currently looking for a Manager Corporate. Do you have several years of experience in corporate governance and are you...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Trainee Team Kapitalveränderungen (m / w / d)

Trainee Team Kapitalveränderungen (m / w / d)

DZ PRIVATBANKMenningen, DE
Sie durchlaufen in einem Zeitraum von 12 oder 18 Monaten die unterschiedlichen Aufgaben des Bereichs Operations / Services. Dabei lernen Sie selbstverständlich auch die Schnittstellen zu anderen Gesch...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Lead Developer / Team Leader (H / F)

Lead Developer / Team Leader (H / F)

Harry Hope.Bollendorf, DE
Harry Hope, cabinet de recrutement accompagne candidats et entreprises dans leurs recherches des meilleures opportunités au Luxembourg et à l'international. Afin de mieux répondre à vos enjeux, tous...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sachbearbeiter / in Customer Service (m / w / d)

Sachbearbeiter / in Customer Service (m / w / d)

PACCORZell (Mosel), Rhineland-Palatinate, Germany
Unser übergeordnetes Ziel ist es, das zu schützen, was es wert ist, geschützt zu werden : unseren Planeten, die Produkte unserer Kunden sowie unsere Mitarbeiter. Wir verfügen über ein hohes Know-how ...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
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Junior Analyst Central Operations Team (M / F)

Junior Analyst Central Operations Team (M / F)

Fundamentals SABollendorf, DE
This is your chance to join an organization driven by innovation, collaboration, and a shared commitment to excellence in the fast-evolving financial sector. As an independent, specialized professio...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Manager (M / W)

Team Manager (M / W)

BIONEXTErnzen, DE
Manage the sample collection team (recruitment, onboarding, training, performance reviews, skill development, scheduling, etc. Manage and participate in the department's and company's innovative pro...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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Development Team Leader / Architect (F / M)

Development Team Leader / Architect (F / M)

adwäisEOMenningen, DE
Development Team Leader / Architect (F / M) .Its clients are Space Agencies (i.ESA and Luxembourg Space Agency), public space organization (i. Mercator, Copernicus) and private companies.Among our pro...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWErnzen, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
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Service Delivery Leader (m / f)

Service Delivery Leader (m / f)

Arendt & MedernachMenningen, DE
Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals.The firm’s international team of more than 450 legal experts represents Luxembourg and fore...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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AML / KYC Team Manager (M / F)

AML / KYC Team Manager (M / F)

BNP PARIBASMenningen, DE
Vor 30+ Tagen
Stellenbeschreibung

The Securities Services business of BNP Paribas is one of Europe's leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

We are currently looking for a :

AML / KYC Team Manager (M / F)

Your mission

Purpose of the position

  • Ensure and deliver high standard of quality in the KYC files in accordance with the bank's policies and procedures
  • Conduct independent verification of client due diligence information using additional research methods
  • Thoroughly document research and analysis completed on clients and / or matters in a manner suitable for review by internal and external stakeholders e.g., Regulators, Audit, Risk and Compliance
  • Engage and collaborate with team members through the presentation of ideas and recommendations regarding best practice, continuous improvement, departmental processes, policies, and procedures
  • Managing Review results of ongoing screening and monitoring activities to determine if further action or escalation is required, clearly documenting results and decisions made
  • Provide support and clarification to investors, distributors or client, handling queries and conference calls with multiple participants
  • Ensure all day-to-day processes are well executed and documented as per internal processes.
  • Assess KYC EDD files in full autonomy
  • Ensure high quality KYC files are submitted to compliance committee.
  • Report issue to management to address identified risks and blocking point
  • Coordinate and communicate with internal and external stakeholders to achieve objectives define by the management.
  • Keep accurate track record of all assigned requests, from receipt until execution.
  • Ensure team organization
  • Ensure preparation of trainings and provide trainings when applicable.
  • Ensure deliverables in respect of targeted deadlines

Are you our future Project Transformation Officer IFSO?

Required Experience

You have between 3- and 5-years' experience in AML / KYC / Compliance with management skills

Key Skills

  • You have strong understanding of AML / CTF requirements and financial crime risks associated with the range of services in the legal industry in Luxembourg
  • You are fluent in English.
  • French, German, Italian and any other language will be considered an advantage
  • Good knowledge of E.U AML CFT requirements and sanctions.
  • Ability to manage teams, set priorities, monitor activity and scope
  • Ability to manage processes efficiently, with accuracy and attention to detail
  • Excellent communication skills, both written and verbal
  • Strong decision-making, problem solving capabilities, critical thinking, and analytical skills
  • Team player adaptable to fast-paced and changing environment
  • Good planning, time management and prioritization skills
  • Ability to take initiative and contribute to process improvement
  • Languages

  • Fluent English. French is a plus.
  • During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his / her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.