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Vendor Manager mfx

Vendor Manager mfx

WoltBerlin, Berlin, Germany
Maintaining Service Excellence.Ensure that Wolts high customer service standards are upheld across all vendor locations.This means quick response times emotional intelligence and a human touch ensu...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Category Manager - Global Computing Components (m / w / d)

Category Manager - Global Computing Components (m / w / d)

TD SYNNEXBerlin, Germany
Vollzeit
Our employees tell us TD SYNNEX is a great place to work due to the strong team environments, the family feel to the organisation, the flexibility available. We all pitch in to assist others as need...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Business Development Manager AR / VR / MR

Business Development Manager AR / VR / MR

TD SYNNEX Europe Services and Operations S.L.U.Berlin, Germany
Vollzeit
IT distributor and solutions aggregator for the IT ecosystem.We’re 23,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, servi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Creative Producer fmx

Creative Producer fmx

AUTO1 Group SEBerlin, Berlin, Germany
Are you a creative powerhouse with a knack for bringing bold ideas to life Were on the hunt for a Mid Creative Producer to join our dynamic team and take the lead in crafting standout campaigns tha...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Expert Global Mobility Vendor Management (m / f / d)

Expert Global Mobility Vendor Management (m / f / d)

BASF Services Europe GmbHBerlin, Germany
In Global Business Services, we support BASF's divisions with a cross-functional network and offer modern solutions tailored to the needs of the business. As a specialized service unit we ensure a h...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Manager Payment Operations

Senior Manager Payment Operations

Circle KBerlin, Germany
European team with responsibility for the BeNeLux and Germany markets.Senior Manager Payment Operations.With faster innovation pace, new customer expectations and tightening regulation, efficient a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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CapLink Private – Client Onboarding Manager (H / F)

CapLink Private – Client Onboarding Manager (H / F)

BNP PARIBASBiesdorf, DE
CapLink Private – Client Onboarding Manager (H / F).The BNP Paribas group, is one of Europe’s leading providers of custody services for securities. Its Luxembourg branch plays a major part in its oper...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Executive Assistant M / F

Executive Assistant M / F

RandstadBiesdorf, DE
We are looking for an Executant Assistant for one of our client .Provide assistance to the Director General and Department Heads including calendar management communicating with internal and extern...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
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Onshore-Servicetechniker Elektrik f r Windenergieanlagen mwd

Onshore-Servicetechniker Elektrik f r Windenergieanlagen mwd

GBP - Green Bridge Personnel GmbHBerlin, Berlin, Germany
Nutzen Sie die Chance Ihr technisches Knowhow in spannenden Projekten einzusetzen und gleichzeitig Ihre Karriere auf das n chste Level zu heben. Werden Sie Teil unseres motivierten Teams und gestal...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
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Vendor Manager mfd

Vendor Manager mfd

FlinkBerlin, Berlin, Germany
30,00 € stündlich
Manage vendor relationships including negotiations and the of joint business plans.Datadriven decisionmaking and staying uptodate with the latest ecommerce developments. Consumercentricity thinking...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Product Manager Vendor Monitor

Product Manager Vendor Monitor

Delivery HeroBerlin, Berlin, Germany
We are on the lookout for a passionate.Product Manager Vendor Monitor .Your contributions will empower vendors with advanced tools to manage their operations boosting their visibility and reac...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Category Manager - Global Computing Components (m / w / d)

Category Manager - Global Computing Components (m / w / d)

TD SYNNEX Germany GmbH & Co. OHG 3Berlin, Germany
Vollzeit
Our employees tell us TD SYNNEX is a great place to work due to the strong team environments, the family feel to the organisation, the flexibility availableand the caring and supportive nature of o...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Business Development Manager , Amazon Music Merch, EU

Business Development Manager , Amazon Music Merch, EU

Amazon Digital Germany GmbHBerlin, Berlin, DEU
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators.From personalized music playlists to exclusive podcasts, concert livestreams to...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Creative Producer fmx

Creative Producer fmx

AUTO1 GroupBerlin, Berlin, Germany
In response to campaign briefs oversee the management and of production timelines team sourcing budgets plans and talent / vendor contracts. Develop and track project timelines and deadlines ensuring...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Vendor / Partner Manager

Vendor / Partner Manager

AvaloqBerlin, BE, Germany
As a Procurement / Category Manager at Avaloq you are responsible for multiple (sub-)categories, defining category strategies and implementing those in alignment with business strategy.Manage portfol...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Vendor Operations Manager

Vendor Operations Manager

Clear VenturesBerlin, DE
At Omio, we are quickly changing the way people travel and we are growing at a fast pace.We're operating at worldwide level and expanding in new geographies. Driven by our team of over 300 people fr...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
DACH BDM - SaaS vendor

DACH BDM - SaaS vendor

Adaptive TechBerlin
DACH Business Development Manager.Are you an experience hunter within a SaaS vendor, looking to make a move into a more autonomous role?. We’re working with a mid-sized SaaS vendor within the hospit...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Accountant EMEA - US AIFM In house - 80K

Senior Accountant EMEA - US AIFM In house - 80K

Austin BrightBiesdorf, DE
AIFM specializing in Private Equity and Real Estate,.You'll gain exposure to private assets and complex investment strategies, working in a globally connected team. As an integral part of our intern...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
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Cloud Engineer DevOps Specialist mfd

Cloud Engineer DevOps Specialist mfd

Rahantech GmbHBerlin, Berlin, Germany
Assist in designing deploying and managing cloud solutions on AWS Azure and Google Cloud.Learn to build and maintain Continuous Integration / Continuous Deployment pipelines for efficient software re...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Sekretär (m / w / d) 4300 €

Sekretär (m / w / d) 4300 €

Unique Personalservice GmbHBerlin, Berlin, DE
4.300,00 € monatlich
Quick Apply
Für unseren Kunden, ein internationaler Pharmakonzern suchen wir eine / n Sekretär (m / w / d) 4300 € für den Standort Berlin Wedding. Das bieten wir Ihnen als Sekretär (m / w / d) 4300 € : .Lohn + Urlaubs- un...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Vendor Manager mfx

Vendor Manager mfx

WoltBerlin, Berlin, Germany
Vor 13 Tagen
Stellenbeschreibung
  • Maintaining Service Excellence Ensure that Wolts high customer service standards are upheld across all vendor locations. This means quick response times emotional intelligence and a human touch ensuring our partners align with our culture and customerfirst approach.
  • Performance Management Monitor and ensure vendor performance meets expectations by tracking key metrics such as CSAT response times and quality scores. Conduct regular business reviews deepdive into performance gaps and work with vendors on structured improvement plans.
  • Defining Opportunity Work closely with internal support leadership to identify and optimize outsourcing opportunities ensuring highimpact improvements while alleviating pressure from internal teams.
  • Driving Process & Efficiency Improvements Refine workflows for both chat and phone support ensuring consistent highquality customer interactions. Collaborate with internal stakeholdersincluding the Quality Content and Training teams WFM and other departmentsto align vendor processes with internal best practices streamline operations and introduce efficiency improvements.
  • Qualifications :

    • Excellent communication and stakeholder management skills Ability to collaborate effectively across internal teams and external vendors.
    • Customerfirst mindset Passionate about delivering exceptional service and understanding the critical role of support in company success.
    • Handson and detailoriented Comfortable balancing strategic initiatives with operational execution ensuring high standards without losing sight of the bigger picture.
    • Strong analytical abilities Ability to interpret complex data sets to inform decisions and drive performance improvements.
    • Extensive experience in support operations management Proven track record in managing support teams including performance management and operational excellence.
    • Exceptional written verbal and visual communication skills Ability to influence align stakeholders and drive consensus at all levels of an organization.
    • Education BA / BS required; MBA or graduate degree preferred.
    • Fluent in English and German min. B2 level
    • Nice to Have

    • Experience with contact center forecasting scheduling and capacity planning.
    • Understanding of quality assurance processes and best practices in vendor operations management
    • Additional Information :

      If you are excited about working in a highgrowth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going! Please make sure to submit your application in English.

      What We Offer

      Independent work in a dynamic international team

      Employee Assistance Programme therapy and wellbeing

      Discount on your Wolt orders

      Flexible work options including home office opportunities

      Regular teambuilding sports and company events

      We will be reviewing applications on an ongoing basis so if this sounds like an opportunity you want to pursue apply today!

      Remote Work : Employment Type :

      Fulltime

      Key Skills

      Presentation Skills,Purchasing,Procurement,Vendor Management,Process Improvement,Pricing,Project Management,Relationship Management,Contract Management,Contract Negotiation,negotiation,Contracts

      Experience : years

      Vacancy : 1