German-Speaking Customer Support Specialist in Malta | Relocation Included
German-Speaking Customer Support Full-Time (Hybrid Role in Malta)
Starting December 2, 2024
Are you looking for a career where you can make a real difference? Join our team as a German-Speaking Customer Support Agent and play a key role in ensuring a safe and supportive online environment.
Your work will help prevent scams, fraud, and harmful activities, protecting millions of users worldwide.
This full-time position offers a hybrid working model based in sunny Malta, giving you the flexibility to work from home while also collaborating with a dynamic team.
We value passion and commitment more than prior experience, so if you're fluent in German with strong writing and reading skills and have a good command of English, this could be the perfect opportunity for you!
What We Offer
- Hybrid working in Malta : Enjoy a balance between remote work and office collaboration.
- Relocation support : We’ll help you move to Malta smoothly before the December start date.
- Performance bonuses : Be rewarded for team success with regular performance-based incentives.
- Health insurance : Comprehensive health coverage to ensure your well-being.
- Career growth : Benefit from professional development opportunities and a clear path for advancement.
- Flexible shifts : No night shifts! Work morning or late shifts that fit your lifestyle.
- Work-life balance : Managers understand and accommodate personal commitments when needed.
What You'll Do
- Respond to customer queries and complaints via email (no phone calls).
- Moderate and review content on digital marketplaces, ensuring compliance with guidelines.
- Help protect online users from fraud, scams, and inappropriate content.
- Collaborate with a supportive, multicultural team based in Malta.
What We’re Looking For
- Native German speaker with strong language skills.
- Good command of English (basic to conversational level).
- EU citizenship or valid work permit for Malta.
- A detail-oriented mindset with excellent decision-making skills and a proactive attitude.
Ready to make a positive impact in the digital space? Join us starting December 2, 2024, and be part of a team that helps create safer online environments for all.
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