Sales Associate (M / F / D) Frankfurt, Goethestr.
Position
Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior
Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family.We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
For our boutique in Frankfurt, we are looking for retail talents for our Ready To Wear Women area. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.
TASKS & RESPONSIBILITIES
- Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
- Maintain a strong drive for results and a positive mindset at all times
- Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
- Develop local and international client book with the ability to recruit and develop top clients
- Demonstrate strong product expertise, engage clients through the details and stories of our products
- Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client
Profil
2+ years of experience in retail or hospitality environmentStrong drive for business results with a passion for creativity, fashion and the MaisonStrong communication skills, empathy, and agile mindsetAbility to develop lasting relationships with people through strong communicationProvide outstanding customer service including in person, over the phone and through electronic communicationPrioritization and time management skills in a fast-paced environmentFluent in German and English, another language on top is a plusZusätzliche Informationen
The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.
Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.
Holiday entitlement of 6 weeks per yearLunch benefit of 100€net per monthPublic transportation support of 100€net per monthAdditional day off on birthdayAccess to Corporate BenefitsSpecial Employee conditions after successful completion of probation periodPension Scheme exclusive for DIORReferral Program Bonus “Talents are knowing good Talents”Family Atmosphere & Flat HierarchiesOpportunities for further training and developmentCareer opportunities withing the LVMH GroupWe are already looking forward receiving your application!