Customer Service Representative (German-speaker)
Join a prestigious global organization known for delivering outstanding customer service solutions to leading international brands.
We are currently seeking a committed German-speaking Customer Advisor to be part of our vibrant team in Lisbon, Portugal.
Why Choose Portugal?
Portugal is renowned for its rich history, vibrant culture, and stunning natural beauty. Whether you're exploring ancient castles, enjoying delicious Portuguese cuisine, or lounging on beautiful beaches, Portugal offers a diverse and rewarding experience.
Lisbon, the capital city, is celebrated for its warm and welcoming atmosphere, pleasant climate, and picturesque scenery.
Revel in its historic neighborhoods, bustling nightlife, and a balanced lifestyle in one of Europe’s most captivating cities.
Key Responsibilities :
- Provide exceptional customer support in German through phone, email, and chat.
- Efficiently and professionally handle customer inquiries and issues.
- Educate customers on product features and services to enhance their satisfaction.
- Maintain high standards of service quality and ensure customer satisfaction.
Requirements :
- Valid work permit in Portugal (residence card or EU ID).
- At least 1 year of experience in Customer Support (preferred).
- Proficient in German (C1 level) and English (B2 level).
Benefits :
- Competitive salary with language premium.
- Performance-based bonuses.
- Comprehensive health insurance.
- Transportation bonus.
- Paid training programs.
- Meal allowance.
Become part of our Lisbon team and join a community dedicated to delivering exceptional customer experiences. Apply now and start a rewarding career journey in this beautiful Atlantic city!