Dutch Speaking Customer Service Agent (m/f/d)
Description
Working hours : Part-time / full-time (35-40 hours / week)
Support language : Dutch-English (Excellent Dutch language skills and a good command of English are required for this position)
Service times : MO-FR 8.00-23.00h, 1 Weekend per Month
Salary : 2500€ / Month*
Industry : Digital Marketing, Online Advertising, Social Media Platform, Paid Marketing, Content Marketing
Place of work : Concentrix Berlin - Komturstraße 18, 12099 Berlin
We are searching multilingual talents like YOU for our excellent Customer Service Team !
Become a Customer Service Advisor (m / f / d) for our service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the world’s biggest, most well-known and leading social media companies.
Working within our friendly and supportive team :
- You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries in DUTCH
- You are putting together solutions to support and expand your customer's self-serve advertising customer base
- You are able to manage all different types of inquiries generated via activities such as chat, email, calling and social media messenger
- You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
- From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience
Your Skills :
- Online Advertising Experience is a big plus
- Prior working in service organization is desired
- Excellent written and verbal communication
- Fluent, verbal and written in DUTCH (C1) and minimum B2 in English
- Familiarity with social media and you are active on them
- Familiarity with online advertising products / vendors
- Ability to multitask & work under pressure
- Fast learner, diligent worker
- Your Benefits;
- 2500€ gross monthly salary / €30,000
- gross annual salary.
- 300€ gross monthly language allowance for Dutch
- We make you fit for support - a 7-week training course prepares you for customer support.
- Reliability is rewarded : Benefit from our monthly shopping card model
If you are looking for a new opportunity with an employer who really supports you, then start right now and apply directly here or write us an Email with your application documents to
For more details, please contact the TA Team.
AGENTCNX
CNXEMEA
Location : Germany, Berlin
Germany, Berlin
Language Requirements :
Dutch (Required), English (Required)
Time Type :
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