Hebrew Speaking Customer Service Agent (m/f/d) - 100% Home Office

Description

Working hours : Part-time / full-time (35-40 hours / week)

Support language : Hebrew-English (Excellent Hebrew language skills and a good command of English are required for this position)

Service times : MO-SO 8.00-23.00h

Salary : 2500€ / Month*

Industry : Digital Marketing, Online Advertising, Social Media Platform, Paid Marketing, Content Marketing

Place of work : work from Home / 100% Home Office

We are searching multilingual talents like YOU for our excellent Customer Service Team !

Become a Customer Service Advisor (m / f / d) for our Work at Home service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the world’s biggest, most well-known and leading social media companies.

Working within our friendly and supportive team :

• You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries in HEBREW
• You are putting together solutions to support and expand your customer's self-serve advertising customer base
• You are able to manage all different types of inquiries generated via activities such as chat, email, calling and social media messenger
• You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
• From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience

Your Skills :

• Online Advertising Experience is a big plus
• Prior working in service organization is desired
• Excellent written and verbal communication
• Fluent, verbal and written in HEBREW (C2) and minimum B2 in English
• Familiarity with social media and you are active on them
• Familiarity with online advertising products / vendors
• Ability to multitask & work under pressure
• Fast learner, diligent worker
• You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)

Your Benefits :

• Benefit from our fixed salary of 2500€ / month gross*.
• We make you fit for support - a 7-week training course prepares you for customer service.
• If you live in Germany and have a valid work permit, we offer you a 100% home office solution.
• Your equipment will be provided by us.
• Reliability is rewarded : Benefit from our monthly shopping card model

If you are looking for a new opportunity with an employer who really supports you, then start right now and apply directly here or write us an Email with your application documents to

For more details, please contact the TA Team.

AGENTCNX

CNXEMEA

Location : Germany, Berlin

Germany, Berlin

Language Requirements :

English (Required), Hebrew (Required)

Time Type :