Customer support manager Jobs in Berlin
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Customer support manager • berlin
Customer Support Manager (f / m / x)
Seven SendersBerlin, Berlin, GermanyCustomer Support Specialist
VattenfallBerlin, Berlin, Germany- Gesponsert
Customer Support Specialist
AscendionBerlin, Germany, Germany- Gesponsert
Technischer Customer Support - Teilzeit
DialogShiftBerlin, Germany, Germany- Gesponsert
Customer support (H / F)
Harry Hope.Biesdorf, DECustomer Support Manager mwd - B2B SaaS AI-Startup
Deep Neuron LabBerlin, Berlin, GermanyCustomer Support Supervisor - German Market
AMBOSSBerlin, BE, DECustomer Support Specialist - German Speaker
Bitunix Fintech LLCBerlin, Berlin, GermanyCustomer Support Manager all genders
lawpilotsBerlin, Berlin, GermanyCustomer Support Agent
ElevareBerlin, Berlin, GermanyGerman Customer Support in Malta
CBTalentsBerlin, Berlin, GermanyCustomer Support Manager (m / w / d)
Rolls-Royce Power SystemsBerlinGerman Speaker Customer Support Agents -
The lemon ConsultingBerlin, Berlin, Germany- Gesponsert
Customer Service Support Manager - Medical Cannabis
LuminoBerlin, DE- Gesponsert
Customer Support Specialist - Medical Cannabis
Lumino Group LimitedBerlin, DECustomer Support - German - Lisbon
Dila RecruitmentBerlin, Berlin, DECustomer Support Specialist
BillieBerlinCustomer Support Manager (m / w / d)
TAXMAROBerlin, GermanyWith Relocation Support German Customer Support
Cross Border TalentsBerlin, Berlin, GermanyManager, Manager Support
Delivery HeroBerlin, Berlin, GermanyÄhnliche Suchanfragen
Customer Support Manager (f / m / x)
Seven SendersBerlin, Berlin, GermanyAt our company were passionately committed to exceptional customer support. Our Customer Support team is responsible for handling written inquiries from our B2B customers and logistics partners. In your role as a Customer Support Manager you will focus on targeted responses to these inquiries. Additionally you will drive initiatives to enhance customer satisfaction offer professional and efficient service.
The essence of your role
- Manage and direct customer inquiries and expectations.
- Handle package claims comprehensively from customer notification to payout.
- Work closely with our insurance partner to ensure smooth claim processing.
- Collaborate cross-functionally to resolve complex escalations and continuously improve customer-facing processes.
- Support the onboarding of new customers through training and guidance.
Qualifications :
This is what you need to succeed
Additional Information :
What we offer :
Flexible & Hybrid Work : Our office is at Alexanderplatz; we have a hybrid working model with flexible remote-office set-up and working hours. And if you wish you can work from almost anywhere for up to 2 months per year.
Benefits : We offer company lunches twice per month a corporate benefits platform and German & English language courses .
Mission Zero : Climate-neutral and long-term impact. With our green initiatives we are reaching climate neutrality for ourselves and hopefully were inspiring the entire logistics sector to join us to create a sustainable future.
Vibrant Culture & Community : We embody collaboration open doors and no-fuss results focus and we are successful with our data-driven and efficient working approach. We like to celebrate and come together and we strive for a workplace buzzing with energy and camaraderie highlighted by regular team events BBQs and company-wide celebrations.
Inclusive Environment : We value diversity and welcome all applicants regardless of ethnicity religion national origin sexual orientation gender identity age or disability.
If you meet the above qualifications and are excited about the opportunity to join our team we encourage you to submit your application today. Please scroll down to submit your English CV. We look forward to hearing from you!
Remote Work : Employment Type :
Full-time
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Experience : years
Vacancy : 1