Remote Customer Support Specialist (with Ukrainian)
Job Description
- Learn all the necessary information given for work;
- Help customers through live support (chats, instant messengers and emails, possible hotline);
- Handle customer inquiries appropriately and provide a high level of service;
- Be ready to work at night;
- Interact with other departments to resolve issues;
Qualifications
- Knowledge of Ukrainian (fluent spoken and written), and German (B1 / B2) languages;
- Good written communication skills in one of these language combinations;
- Empathy, stress tolerance, responsibility, and focus on development and results;
- Excellent basic computer skills;
- Ability to work from personal laptop for the first 2 weeks of work during training.
Additional Information
What We Offer :
- A role with impact, leading recruitment in a growing international company.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Competitive salary and benefits package.
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