Desktop Engineer
Responsibilities :
- Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
- Manage IMAC and desk side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
- Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team is available, like for MI calls.
Requirements :
- Knowledge and experience on windows 7 OS
- Good to have knowledge in AD and smart hands and feet support.
- Good to have knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool ex Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required;
Bachelor's Degree preferred.
Desktop Engineer (m/f/d)
The role will be responsible for providing desktop engineering, GPO, and Operating System Image development services. Engineer & support corporate desktop Windows configurations. The role requires leveraging industry leading tools and processes to provide high quality, reliable, and cost-effective d...
Desktop Engineer
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Ensure that each Desktop Device i...
IT Server Administrator (m/w/d) - Windows and Azure
IT Server Administrator (m/w/d) - Windows and Azure. ...
IT Administrator für Citrix VDI / Client Betreuung (m/w/d)
Du hast bereits Erfahrung mit Citrix-Umgebungen und -Technologien und wendest diese sicher an. Du übernimmst die Verantwortung für das Citrix VDI und die Clientbetreuung inkl. Zusätzlich wirkst Du an der Betreuung, Verwaltung und Wartung von VSphere und Nutanix Host-Systemen mit. Auch die Bearbeitun...
Administrator für IT-Anwendungen - Citrix (m/w/d)
Du hast bereits Erfahrung mit Citrix-Umgebungen und -Technologien und wendest diese sicher an. Du übernimmst die Verantwortung für das Citrix VDI und die Clientbetreuung inkl. Zusätzlich wirkst Du an der Betreuung, Verwaltung und Wartung von VSphere und Nutanix Host-Systemen mit. Auch die Bearbeitun...
IT Security Consultant / Cyber Security Engineer – Splunk / Elastic (m/w/d) - Consulting, IT-Security, Ingenieur
Wir sind ein inhabergeführtes, unabhängiges Systemhaus, mit Leidenschaft dabei und begleiten unsere Kunden von der Planung bis zum Betrieb. Zur Verstärkung unseres Teams suchen wir aktuell an einem unserer Standorte deutschlandweit oder auch standortunabhängig ...
IT-Systemadministrator / System Engineer: Customer Support (m/w/d) - System Engineering / Admin, Ingenieur
Zu deinen Aufgaben gehören unter anderem die Annahme und Bearbeitung von Kundenanfragen, eigenständige Klassifizierung und Problemlösung, Erfassung im Ticketsystem, sowie stetiger Austausch mit den entsprechenden Fachbereichen (Second / Third Level Support). ...
Senior System Engineer Netzwerk (m/w/d)
Senior System Engineer Netzwerk (m/w/d). Technische Engineering-Kenntnisse: . ...
Senior Software Engineer
Front-End Engineer with at least 7 years of experience in developing complex web applications. You’ll collaborate with product, design, and engineering experts to create efficient user experiences. Mentor and learn from fellow engineers. ...
System Electronic Engineer / (Master) Technician (m/f/d)
Electronic Engineer / Master Technician (m/f/d). Successfully completed degree in Electronic Engineering or state-certified technician / master technician (m/f/d). ...