Technical Support Engineer Adhesive and Composite (m/f/d) - Qualitätsmanagement, IT
Job ID : J-017584
As Technical Support Engineer Adhesive and Composite (m / f / d), you will :
- Act as the primary contact for our customers, handling all technical inquiries and service requests related to our Distribution Network and for direct accounts within our adhesives and composites portfolio.
- Lead technical discussions with internal stakeholders and customers on our adhesive and composite product range.
- Promote new and existing products and technologies to distributor, customers and sales teams through customer visits, exhibitions, trainings.
- Support the innovation pipeline by generating customer insights to define product profiles. Contribute to project follow up, validate technical outcome, and prepare launch packages.
- Investigate product related complaints and coordinate with other functions (e.g. Technology & Innovation, Manufacturing etc.)
- Actively contribute to various sales tools including Technical Data Sheets and support market / technology watch.
- Represent Huntsman in customer visits, projects meetings, congresses, trade fairs, publications etc.
- Work in close collaboration with sales, marketing, communications and product development teams to follow up technical projects and coordinate with laboratory service request activities
- Ensure that all activities adhere to Huntsman’s Environmental, Health, and Safety (EHS) principles, as well as its Ethics & Compliance requirements.
Requirements :
- Master’s degree or equivalent in material science, chemistry, mechanical engineering.
- At least five years of professional experience in an international environment in similar positions. Experience in specialty chemical industry is a plus.
- Strong knowledge of the market and products in the Composite and Adhesive industry is required
- Excellent written and verbal communication skills with the ability to pass clear and compelling messages at all levels within the organization but also with external stakeholders and customers.
- Ability to combine technical knowledge with business development skills and customer interaction.
- Entrepreneurial mindset; self-driven and highly motivated.
- Exceptional analytical and problem-solving skills with a team player attitude.
- Fluency in English is a must; German and any other language is an asset.
- Good IT and MS Office knowledge.
- Ready to travel and work efficiently from a home office (around 30% travel activities).
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