Senior Manager - Global Sales Performance & Process Excellence

Senior Manager - Global Sales Performance & Process Excellence at Hapag-Lloyd AG softgarden

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Senior Manager - Global Sales Performance & Process Excellence

Full Time

Hybrid

Ballindamm 25, 20095 Hamburg, Deutschland

Leadership Role

10 / 24 / 24

Responsibilities and Tasks :

• Take ownership for performance management of Global NVO and BCO Accounts, identifying key areas where intervention is required to guide and support our Sales teams effectively
• Optimize and coordinate sales delivery management to proactively identify performance gaps and initiate corrective actions
• Provide detailed market updates and reports to key stakeholders, leveraging impactful visuals for clear and effective communication
• Implement standardized performance measurement frameworks to ensure alignment with global sales objectives
• Oversee the global execution of agreed-upon initiatives, campaigns, and process changes, promoting consistent application and alignment across all regions
• Harnesses data-driven insights to model and analyze performance metrics, providing critical insights that shape strategic decision-making and pinpoint areas for improvement
• Lead and mentor a team of four in creating high-quality sales tools and establishing robust performance management processes across Global Sales

Requirements and Qualifications :

• State-of-the-art University degree in the field of business administration, logistics, transportation management and / or qualified shipping specialist or comparable qualification
• At least 4-6 years of work experience in shipping industry and strong experience in Sales and / or related departments
• Exceptional Communication Skills Your mastery of English, along with exceptional communication abilities in general, empowers you to influence and negotiate effectively with both internal stakeholders and our customers.

Further languages are nice to have

• Ability to simplify complex situations in a structured way and able to communicate same to the organization with advanced presentation and visualization skills
• Innovative Mindset You're a creative thinker, unafraid to explore unconventional solutions. Your open-mindedness and motivational prowess inspire those around you
• Tech-Savvy You're proficient in data analysis tools such as QlikView, QlikSense, Tableau, and / or Alteryx, facilitating robust data-driven decision-making

We offer :

• Constantly new, responsible tasks, the opportunity to introduce solutions that you are personally convinced of
• Excellent opportunities for further development, supported by a wide range of training and development opportunities
• Competitive remuneration (13 salaries + vacation pay) and social benefits, as well as a permanent employment contract
• At least 28 days of vacation, flextime, capital-forming benefits, company pension plan
• Company restaurant with daily changing, high-quality dishes to choose from as well as coffee bar
• Central location between the main train station and Jungfernstieg as well as subsidy for public transportation
• Hybrid work model : 3 weekdays at our headquarters in the heart of Hamburg and 2 weekdays mobile work
• Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing

Über Hapag-Lloyd

Mit einer Flotte von 287 modernen Containerschiffen und einer Gesamttransportkapazität von 11,9 Millionen TEU ist Hapag-Lloyd eine der weltweit führenden Linienreedereien.

Im Segment Linienschifffahrt ist das Unternehmen mit 13.500 Mitarbeitenden an Standorten in 139 Ländern mit knapp 400 Büros präsent.

Hapag-Lloyd verfügt über einen Containerbestand von 11,9 Millionen TEU inklusive einer der größten und modernsten Kühlcontainerflotten.

Weltweit 114 Liniendienste sorgen für schnelle und zuverlässige Verbindungen zwischen mehr als 600 Häfen auf allen Kontinenten.

Im Segment Terminal & Infrastruktur bündelt Hapag-Lloyd seine Beteiligungen an 20 Terminals in Europa, Lateinamerika, USA, Indien und Nordafrika.

Rund 2.600 Mitarbeitende sind dem Segment Terminal & Infrastruktur zugeordnet und bieten neben den Terminalaktivitäten ergänzende Logistikdienstleistungen an ausgewählten Standorten.

Contact person

Alexandra von Bastian Talent Acquisition & Employer Branding Manager

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