German-Speaking Customer Support Specialist in Malta
GermanSpeaking Customer Support FullTime (Hybrid Role in Malta)
Starting December 2 2024
Are you looking for a career where you can make a real difference Join our team as a GermanSpeaking Customer Support Agent and play a key role in ensuring a safe and supportive online environment.
Your work will help prevent scams fraud and harmful activities protecting millions of users worldwide.
This fulltime position offers a hybrid working model based in sunny Malta giving you the flexibility to work from home while also collaborating with a dynamic team.
We value passion and commitment more than prior experience so if youre fluent in German with strong writing and reading skills and have a good command of English this could be the perfect opportunity for you!
What We Offer
- Hybrid working in Malta : Enjoy a balance between remote work and office collaboration.
- Relocation support : Well help you move to Malta smoothly before the December start date.
- Performance bonuses : Be rewarded for team success with regular performancebased incentives.
- Health insurance : Comprehensive health coverage to ensure your wellbeing.
- Career growth : Benefit from professional development opportunities and a clear path for advancement.
- Flexible shifts : No night shifts! Work morning or late shifts that fit your lifestyle.
- Worklife balance : Managers understand and accommodate personal commitments when needed.
What Youll Do
- Respond to customer queries and complaints via email (no phone calls).
- Moderate and review content on digital marketplaces ensuring compliance with guidelines.
- Help protect online users from fraud scams and inappropriate content.
- Collaborate with a supportive multicultural team based in Malta.
What Were Looking For
- Native German speaker with strong language skills.
- Good command of English (basic to conversational level).
- EU citizenship or valid work permit for Malta.
- A detailoriented mindset with excellent decisionmaking skills and a proactive attitude.
Ready to make a positive impact in the digital space Join us starting December 2 2024 and be part of a team that helps create safer online environments for all.
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