Customer Interface/ Team Leader Aircraft Manager (m/f/d)

Ready for Take off Nutzen Sie Ihre Chance!

An experienced team of employees, each with kerosene in their blood as well as years of experience and familiarity in many companies of different industries and sizes, is now ready for you as ALPHA AVIATION.

With this mission we, as a 100% subsidiary of AlphaConsult KG, are looking for you as a Customer Interface / Team Leader Aircraft Manager (m / f / d) for our customer in Hamburg.

The AlphaConsult-Group offers :

• A permanent employment contract with good chances of being taken on
• Regulated working hours for a good work-life balance
• Supplements for shifts (nights, Sundays, public holidays) and special payments
• Up to 30 days holiday
• On-the-job training in an appreciative working atmosphere
• Provision of work clothing and protective equipment
• Regular employee activities for team spirit

Your profile as a Customer Interface / Team Leader Aircraft Manager (m / f / d) :

• Bachelor or Master in Industrial or Manufacturing Engineering
• Experience in Aeronautics, preferably in Airbus Manufacturing of Single Aisle family
• Fluent English and German
• Very good knowledge of MS-Office, Knowledge of SAP is a plus
• Leadership and Communication skills
• Sense for analytic approach and organizational improvements
• Autonomous, solution-oriented and accurate way of working
• Flexibility and team spirit

Your tasks as a Customer Interface / Team Leader Aircraft Manager (m / f / d) :

Customer focal point :

• Be the interface between the company and the final customer for all operational topics
• Drumbeat all Folio Points in the project scope in accordance with customer’s priorities
• Ensure the reliability of End Of Work ( EOW ) communicated to the final customer
• Ensure all IT-Tools & databases are always up to date
• Periodic generation and monitoring of KPIs as requested by the Project Coordinator
• Attend to the Level 2 and 3 meetings (+ replace ACM Level 1 if needed)

Internal communication :

• Ensure the priorities are well understood by Aircraft Managers and Technical Coordinators
• Ensure the priorities are well communicated to Production and Quality
• Internal escalation in case of issues
• Identify & manage closely with all functions technically specific jobs & jobs having a high risk of jeopardizing customer milestones

On behalf of the Project Coordinator :

• Monitor the balance between Workload and Capacity
• Moderation of SQCDPTE meetings and actions follow up (Curative, Corrective, improvement ..)
• Attend daily drumbeat meeting with the customer
• Escalation levels 2 + 3 of operational topics
• Perform annual performance appraisals of N-1 employees
• Ensure the qualification follow-up of ACMs and TCs
• Deputy of the Project Coordinator
• Ensure the team works in accordance with :
• the Quality Plan of the Project and with the company Quality Management System
• FOD, PPE and Safety rules
• AAA QMS and respect applicable procedures, processes, instructions and operating modes
• Documentation updates from customer and / or AAA

Ansprechpartner

Yeni Laartz

Senior Consultant Aviation

T : +491702094573

AlphaConsult KG

Im Taubengrund 31-33

65451 Kelsterbach