Sales Strategy and Operations Manager

This is a full-time position based in Germany or Poland. We are a digital-first organization and support mobile and flexible working.

ResearchGate is the professional network for scientists and researchers. From rising sea levels to rising inequality, mass migration to mass extinction, the problems facing our world are immense.

Still, we’re optimistic about the power of millions of scientists working in unity to overcome any challenge. We provide scientists with the help and support they need by connecting them to the world’s most active scientific community.

We've built a platform that gives the world's scientists the tools and services they need to connect, collaborate, and advance their research.

Over 25 million members from 193 countries use ResearchGate to share, discover, and discuss research. Objective of the Role We are currently in search of a dynamic Sales Strategy and Operations Manager within our Sales Strategy and Operations team.

This pivotal position will provide essential business insights, facilitate cross-functional goal alignment and execution, and spearhead strategic initiatives to drive our sales objectives forward.

You will shape and execute new business processes, work alongside a dedicated team of engineers, analysts, and sales operation professionals to optimize our sales operations and contribute to our overarching goal of redefining customer support in the scientific community.

Responsibilities :

• Partner with the Commercial Leadership Team to develop and drive the organization’s commercial business operations and sales strategies, including owning key initiatives independently.
• Help set the vertical’s agenda, including identifying opportunities to improve sales team efficiency and efficacy and leading efforts to scale best practices across teams.
• Work with the Product, Marketing, Finance and Legal functions to launch new products & business models within the vertical.
• Set up metrics and key performance indicators that drive the vertical’s sales focus. This includes quota attainment, average order size, quarterly revenue, retention rates, and other measurable results.
• Introduce and continuously develop the appropriate tools for customer management, internal communications, access to information, business processes, sales material, and train our sales team to use them efficiently.
• Monitor performance of the above-mentioned tasks and fine tune and adjust the operations plan as needed.

Requirements :

• Demonstrated experience with CRM platforms, preferably , ideally Sales Cloud & Salesforce CPQ.
• Innovative mindset complemented by strong technical skills.
• Deep understanding of the sales operations domain and a strong understanding of the sales and delivery funnel.
• Exceptional attention to detail with strong problem-solving, research, and analytical capabilities. A natural curiosity to improve processes, leave a clean workspace, and develop intelligent solutions.
• Strong communication and project management skills, proficient in collaboration tools like JIRA or Confluence. Must be collaborative, agile, and able to work iteratively within a team environment.
• Adaptable and positive attitude, capable of finding solutions in a complex, fast-paced environment. Must have excellent time management skills and the ability to multitask effectively.
• Experience within a subscription-based business is preferred.

Life at ResearchGate You'll be working in an open and empowered company culture, with the chance to individually shape your professional development and growth.

Enjoy being a part of an energetic team that’s passionate about changing science for the better. We’re a team of optimists from around the world and from many different backgrounds guided by our mission to connect the world of science and make research open to all.

Enjoy a flexible working environment that adapts to your life circumstances, a generous 30 full days of vacation for you to unwind and days focused for your professional development to further grow your career along with free access to a platform to support your mental wellbeing.

We support a remote work approach by enabling our team to work across borders (up to 120 days a year) by partnering with WorkFlex.

Most of us work from the comfort of our homes, but our office located in the heart of Berlin is still open for you as an opportunity to change scenery and meet others.

We occasionally come together for team summits, workshops, and in-person meetings, but fully embrace a remote-first approach to work.

ResearchGate is an equal opportunity employer We encourage people from all backgrounds and life experiences to apply with us and help us change the world of science.

We commit to impartial and inclusive hiring processes, and therefore ask you to please refrain from adding a picture and your age to your application form or CV.

Our hiring decisions are made based on your skills and qualifications, regardless of your age, gender, origin or race / ethnicity, nationality, sexual orientation, disability status, religion, or any other (perceived) personal characteristics.

We are excited to receive your application. ResearchGate Intro and Mission ResearchGate is the largest professional network for scientists and researchers.

We've built a platform that helps the world's scientists and researchers to connect, collaborate, and advance their research to drive progress towards a better world.

Over 25 million members from 193+ countries use ResearchGate to share, discover, and discuss research.