Technical Support Engineer (SWIFT)
Description
- To respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve.
- To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated optical / electro / mechanical equipment, computer systems, coupled with software solutions.
- Working on challenging problems requires in-depth system knowledge and a sound understanding of operating principles.
- Exercise judgment within broadly defined practices and policies in selecting methods, and techniques for achieving results.
- To collaborate with specialists and other teams to craft an optimized plan of action to resolve the technical issues and recover equipment functionality to customer satisfaction.
- Travel within the region and worldwide to support escalated issues on-site on short notice.
- Create document content relative to troubleshooting processes, technical findings, provide service and postmortem reports.
- May be involved in tool installation, relocation, and upgrade of equipment
- Provide Technical Training
Minimum Qualifications
Master's Level Degree , Bachelor's Level Degree or work experience of at least 1 year
Technical Support Engineer (SWIFT)
To respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated optical/electro/mechanical equipment, computer systems, coupled with software solutions. To collaborat...
Technical Support Engineer Software (m/w/d) / Technical Support Engineer Software (m/f/d)
Technical Support Engineer Software (m/w/d) / Technical Support Engineer Software (m/f/d) bei IPETRONIK GmbH & Co. Technical Support Engineer Software (m/w/d) / Technical Support Engineer Software (m/f/d). Technical Supporter Engineer Software (m/w/d). Technical Supporter Engineer Software (m/f...
Technical Support Engineer - L2
Collaborate with Engineering as needed to provide solutions. Provide technical expertise during testing, deployment, and upgrading of Redis software. Manage critical customer issues, facilitating communication between customers, CloudOps, Engineering, Product, TAMs, and Sales. Participate in new pro...
Technical Support Engineer IoT
Responsibilities Are you a problem solver for leads and customers and eager to support them in the implementation of their projects with your technical know-how? Then you've come to the right place! In 1st and 2nd level support, you will support our team with all technical questions about our ...
Client Technical Support Engineer Electrical Steels (M/F)
The Customer Technical Support Engineer (CTS) position will be part of CMO Automotive Packaging Electrical Steels. Have a high interest in technical topics with an Engineering Master degree. You will be responsible for all technical communication and developments for a specific set of customers. The...
Technical Support Engineer - L3
Collaborate with Engineering as needed to provide solutions. Provide technical expertise during testing, deployment, and upgrading of Redis software. Manage critical customer issues, facilitating communication between customers, CloudOps, Engineering, Product, TAMs, and Sales. Participate in new pro...
Technical Support Engineer Software (m/w/d) / Technical Support Engineer Software (m/f/d)
Technical Supporter Engineer Software (m/w/d). Zur Verstärkung unseres Teams Technical Support suchen wir zum nächstmöglichen Zeitpunkt an mehreren Standorten . ...
Technical Support Engineer (m/w/d)
Technical Support Engineer (m/w/d). Technical Support/Professional Consultants. Du bist zentraler Ansprechpartner für unsere Kunden im 2nd und 3rd Level-Support (kein Enduser-Support). ...
Technical Support Engineer (m/w/d)
In der Rolle als unser neuer Technical Support Engineer wirst du nicht nur ein weiteres Teammitglied sein - du bist Ansprechpartner im 2nd-Level Support für unsere Businesskunden sowie Reseller in der DACH-Region und stellst damit eine hohe Kundenzufriedenheit sicher. Hier bei ESET suchen wir einen ...
Technical Support Engineer
Creating and delivering technical solutions based on our platform or based on customer needs. Understanding and overcoming customers' technical challenges. Supporting the sales team at customer meetings and product presentations. Developing or reviewing offers together with sales by contributing the...