Private Clients Services Coordinator / Events Coordinator(m/f/d)

Private Clients Services Coordinator / Events Coordinator (m / f / d) Ingolstadt Village Permanent Full time

Something Extraordinary Every Day™

The role of the Private Clients Services Coordinator / Events Coordinator (m / f / d) is to support the coordination and implementation of the PCS strategy for the Village to ensure optimal positioning, guest acquisition and thereby ensure footfall, spend and revenue targets.

Working to and supporting the overall PCS and Hospitality Team.

What you will be doing

• To support the delivery of the PCS Events Calendar, the annual Strategy and PCS programs
• Oversee and assist with set up of all in-village entertainment, and be on hand to welcome entertainers
• Ensure all stakeholders are up-to-date throughout various different events
• Tidying up of props used within the Village for events
• Administration tasks such as raising PO’s for invoices and general support
• Assisting to co-ordinate and set up third party suppliers
• Ensure all correct internal procedures are followed from new supplier forms through to purchase orders, public liability insurance and legal approvals
• Supporting The Apartment Team when needed
• Event calendar includes : Corporate events , HNW / VIP events celebrities, ambassadors etc
• VIP events; Digital / social events, Brand events; Third party events

What makes you special

Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking.

To be successful with us, you’ll have :

• Preferably educated to degree level or equivalent qualification
• Experience in the Hospitality / Luxury Brand Segment
• Good knowledge of the HNW market & retail / shopping fits
• Structured and methodical approach with high level of attention to detail
• Ability to build strong relationships with HNW guests, key partners, colleagues & stakeholders
• Excellent verbal, written, and interpersonal communication skills
• Computer literacy (Microsoft office and Salesforce or equivalent database management system)
• Fluent in English and German, any other languages are benefitial

There’s no one quite like us

The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests.

Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Our Vision is to be the best shopping destination in the world.

Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.

Our Brand Promise is to offer something extraordinary every day.

Our Five Values are the glue that bind us together and allows us to lead ahead :

Authenticity - Always do the right thing

Innovation - Think outside of the box

Passion - Do what you love and love what you do!

Critical Thinking - Challenge the obvious

Vision - Be mission driven always

Why we’re exceptional

The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits :

Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.

Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.

Mental Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.

Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.

Come and live your story with us

At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging.

Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.