Job title: Customer Service (m/f/d) On-site
About the Job
We’re seeking a Customer Service employee (f / m / d)
Roles & responsibilities :
- As a Customer Service employee (m / f / d) you will be responsible for entering customer orders and monitoring the order backlog
- You will independently create and send order confirmations to our customers and check customer accounts and customer-specific requirements
- Building a good operational relationship with the customer by proactively informing and contacting the customer is also part of your tasks
- Close coordination with the Supply Chain Planner, Sales and S&OP Management is just as important, e.g. in order to forecast possible delivery bottlenecks and thus find the best possible solutions with customers
- You will also support the finance department in the creation of credit and debit notes and in receivables management by proactively communicating blocked deliveries to the customer
About the Ideal Candidate
- Completed commercial training, e.g. as an industrial clerk
- In addition, you have several years of professional experience in a relevant field such as sales or customer service
- Outstanding communication and interpersonal skills, with proficiency in English and German
Our offer and benefits
- A responsible and results-oriented task in an internationally active industrial company
- We provide an encouraging environment which offers growth within the company while investing in employee training / education
- Family and congenial working atmosphere with modern equipment
- Attractive competitive compensation package
- 30 days of annual leave and flextime
Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business.
The ability to develop ground-breaking technologies is one of our key assets and our people make it happen. We provide an encouraging environment which offers growth within the company while investing in employee training / education.
Our facility is a close and friendly community which allows you to brainstorm your ideas with other colleges.
We encourage applications from people of all nationalities, religions, genders, sexual identities, different ages and people with disabilities.
Please submit your application in English or German including your CV, motivation letter and relevant certificates.
Come and join Trelleborg to build the transformative technology that enables our customers to engineer a better world!
At Trelleborg our people are #shapingindustryfromtheinside
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