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EMEA Service Lead (f/m/d)

Leica Biosystems
Quickborn, Schleswig Holstein, Germany
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Mammotome associates know that every moment matterswhen it comes to advancing breast cancer diagnostics and surgicalsolutions.

When you come to work at Mammotome, you’re collaboratingwith a global team of engineers, designers, communicators,strategists, and specialists to improve patient outcomes.

Ifyou want to be inspired to grow every day, join our diverse,hardworking, high-performingteam.

Be part of a companythat’s a trusted leader in breast cancer diagnostics and supportproducts you can feel passionate about!

Mammotomeis proud to work alongside a community of six fellow DiagnosticsCompanies at Danaher. Together, we’re working at the pace of changeto improve patient lives with diagnostic tools that address theworld’s biggest healthchallenges.

The EMEA Service Lead (f / m / d) for Mammotome isresponsible for providing troubleshooting and technical assistancefor capital equipment issues in addition to improving overalldepartment efficiency and performance.

Thisposition is part of the Global Service Organization located in Quickborn , Germany and will be on-site . At Mammotome, our passion is drivinginnovative technologies that create efficiencies, while neverforgetting that at the heart of every breast cancer journey is apatient.

You will be a part ofthe Global Service Organization and report to the Senior Manager,Global Service Operations responsible for providing onsite supportwith the execution of daily operations, EH&S projects andpartners with management to make improvements to the overalloperation.

If you thrive in a fast paced, leadership role and wantto work to build a world-class service center organization readon.

In this role, youwill have the opportunityto :

  • Utilize daily managementactivities and KPIs to monitor progress and continuously improveservice center operations and operationalefficiencies.
  • Help to define and executeproject scope, goals and deliverables in coordination withmanagement and key stakeholders.
  • Lead andsupport the execution of Environmental Health and Safety projectsfor service in support of sitegoals.
  • Effectively and efficiently conductrepairs in accordance with prescribed repairprocedures.

Theessential requirements of the jobinclude :

  • Associate’s degreein engineering, technology or business isrequired.
  • Several years’ experience in aservice or manufacturing environmentrequired.
  • Knowledge with ERP systems requiredwith specific proficiency in SAPpreferred.
  • Demonstrated experience in takinginitiative and concern for planning, time utilization, and costcontainment.
  • Excellent communication skills,both written and verbal combined with strong leadership skills andthe ability to gain followership and drive results through settingexpectations and building a results drivenculture.
  • Action oriented individual who ishighly proactive at solving problem, working collaboratively andobtaining results.
  • 10% travel with a mix ofdomestic and international locations
  • Fluent inGerman and inEnglish

Itwould be a plus if you also possess previous experiencein :

medical device industryand familiarity with FDA regulated environment would be aplus.

AtDanaher we bring together science, technology and operationalcapabilities to accelerate the real-life impact of tomorrow’sscience and technology.

We partner with customers across the globeto help them solve their most complex challenges, architectingsolutions that bring the power of science to life.

Our global teamsare pioneering what’s next across Life Sciences, Diagnostics,Biotechnology and beyond. For more information, visit www.danaher.com .

AtDanaher, we value diversity and the existence of similarities anddifferences, both visible and not, found in our workforce,workplace and throughout the markets we serve.

Our associates,customers and shareholders contribute unique and differentperspectives as a result of these diverseattributes.

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