Solutions Design Manager, Germany

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.

It does this by collaborating with more than 70 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India, and China.

Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies, and organizations.

Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai.

Emeritus has been awarded "Great Place to Work" certification and recently recognized as "The Online Education Solution of the Year" by the EdTech Break Through Awards.

Emeritus is backed by leading investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

Solutions Design Manager (Europe)

Emeritus is seeking a Solutions Design Manager to join our Enterprise (B2B) team. Reporting to our Director of Solutions Design, this individual will work with the sales team across the Americas, UK, and Europe from opportunity qualification through the close of sale, engaging in consultative conversations to understand the client needs, advising on high-level solution architecture / blue print, advising on educational best practices, and bringing in additional SME solutions architects where appropriate to scope and design learning experience journeys for a variety of different personas in our clients’ organizations.

This individual does not need to have specific subject-matter expertise but should be a generalist who can listen to clients needs and consultatively advise on overall program design that will help our clients reach their learning outcomes.

While this position will be based in the Europe, this position may be asked to work on our global accounts across Europe, UK, Canada and Americas..

Key Responsibilities

Work collaboratively with sales and the client from the point of an identified opportunity to fully qualify the opportunity and understand the clients’ needs.

Perform high-level scoping of personas in the client organization who will participate in training programs, including current skills and workflows;

and how these personas will change after training.

Perform discovery about how training impacts the client organization and the larger strategic business initiatives that will be driven through our educational programs.

Map client requirements to existing curriculum and products, where appropriate.

For projects that require deeper expertise, arrange for Subject Matter Expert Solutions Architects to join scoping discussions.

Work collaboratively with Solutions Architects (and external Subject Matter Experts where needed) to create overall program design / blueprint.

Work with sales team on building proposals, with a specific focus on the solutions aspects of proposals.

Partner with the sales and business operations teams on contracting requirements needed to successfully deliver on the designed solutions.

Work with Director of Solutions Design to build standardized collateral that will help accelerate the solutions piece within the sales cycle.

Work with delivery team and sales team on continuously adding value to existing clients through value-adding account management activities and building lasting relationships.

Drive revenue for the enterprise team by helping our sales team close more deals.

Job Requirements

5+ years of experience as an instructional designer, consultative salesperson, or helping organizations build customized learning programs that aim to transform their workforces aligned to specific business initiatives.

Able to synthesize customers’ needs and respond with practical learning solutions.

Excellent written, and persuasive communication skills.

Strong analytical and problem-solving skills.

Speaks fluent English and German; Spanish, and French a plus

EMERITUS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.