FY25 Graduate Customer Quality Engineer - Qualitätsmanagement, IT
Job ID : R244774
Your main tasks will be :
Customer Interaction
- Technical discussion with customers on semiconductors and their applications (Fab processes, Assembly, Packages, Specification)
- Support on joint qualification questions (incl. APQP, PPAP, PPA) for Customers and Sales Team
- Negotiate Customer Agreements
- Provide support and accompany Customer audit requests
- Regular customer visits
- Advocate for continuous improvement and Zero-Defect approach of related manufacturing and business processes
Failure Analysis
- Customer Interface for Failure Analysis requests
- Evaluate Customer return failure descriptions
- Organize failure analysis initiations
- Failure Analysis results discussion with Customers
- Communication with product / failure analysis sites
Change Management
Work with the Customer on PCN, PDN and get approval on changes
Internal Activities
- Keep track of case responses in order to meet Customers expected cycle times
- Maintain Customer related quality statistics and score cards
- Identify quality improvement opportunities for the Customer
- Maintain return databases
- Interfaces closely with Sales Teams and Business Units
Our expectations on you as our candidate are :
- BS or MS degree in Electrical Engineering / Microelectronics, 1 year experience in Quality or (Field) Applications
- Languages :
- Italian / German (B2) based on location and English as company-wide language
- other European language helpful
- Driving license
- Willingness to travel on business
- Teamwork mindset
- Mindful communications
- General Microsoft Office and web based applications
FY25 Graduate Customer Quality Engineer - Qualitätsmanagement, IT
Identify quality improvement opportunities for the Customer. Technical discussion with customers on semiconductors and their applications (Fab processes, Assembly, Packages, Specification). Provide support and accompany Customer audit requests. Failure Analysis results discussion with Customers. ...
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