Client success manager Jobs in Petershagen/Eggersdorf

Aareon is the leading provider of SaaS solutions for the European property industry. With our software, we digitise and connect the industry and support our clients in optimising processes and acting more sustainably. Our solutions address the major challenges of our time : climate change, housing shortage and skills shortage.

We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.

Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU!

Aareon Group have recently started on the RevOps systems journey, rolling out Sales Cloud and Hubspot in 2023, and have quickly added further applications and systems into our ecosystem and are looking to grow this with applications such as CPQ.

We are now looking to have someone manage the team who own our mission critical RevOps tech stack. You will lead a team of 5, overseeing Salesforce, Hubspot, Certinia and Zendesk. In the role you will oversee how to develop the RevOps tech stack and supporting functions for sales, marketing and customer success operations.

You will be the “face of the business” for our systems, and stakeholder management is just as important as technical knowledge.

Other Job Areas

Establish and maintain a strategy for the platform

Support of our overall Digital Strategy and working towards the realisation of our target Enterprise Architecture

Adopt and embed Agile working practices

Works with marketing and customer success operations to enable effective lead to cash processes

Shape and recruit the team required

Actively manage the technology suppliers and other 3rd parties

Required

Demonstrable experience delivering platforms based on the Salesforce platform and associated applications, primarily Sales Cloud & CPQ and integration of other 3rd party applications

Proficient in the following disciplines : solution architecture, process improvement, stakeholder analysis, business proposals and cost management, supplier relationship management

Team management experience

Experience of working with different IT delivery approaches (waterfall, agile etc.)

Practical experience of defining and delivering technology roadmaps in related technology domains

A hands-on manager who is happy to get stuck in, and do a lot of the configuration / data work themselves

Languages - English essential with German desirable

5+ years’ of experience working with Salesforce CRM in an administrator capacity with direct experience using Flows, Sharing Rules, Permissions, Sets / Groups and Data Loader

Salesforce Certifications desirable - ADM201 / 211, Platform Builder, Business Analyst

Our Benefits :

30 days holiday and days off on 24 and 31 December

Work-life balance through flexible and mobile working

Future-orientated workplace in the growth segment of IT solutions on a stable foundation

Room for personal development through personalised training

JobRad for living and cycling

Apply now and actively shape your future with us in an inclusive working environment! We look forward to receiving your application.