Complaint manager Jobs in Neuried
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Complaint manager • neuried
- Gesponsert
Team Lead Product Management - Surgery Platforms
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theHRchapterMunich, Bavaria, .DETeam Lead Product Management - Surgery Platforms
BrainlabMunich, Bavaria, GermanyWere seeking a highly motivated Manager and Team Lead for our Surgery Platforms. Youll lead a small team in our Product Management & Marketing department promoting our customer solutions for our Surgery Platforms. Your main responsibility is to drive and ensure longterm success for the portfolio. You will play a crucial role by transforming our vision into a clear strategy and successful solutions.
Built as an open modular platform Brainlabs integrated Surgery Platforms (Digital OR Solutions) gather manage and display the right data in all setups whether simple or complex from straightforward general surgery to highend hybrid ORs.
You will lead the team of product managers and be responsible for the respective global business results collaborating with multiple internal functions including R&D Marketing and international Sales and working closely with General Management to define and drive the business strategy.
Key responsibilities include :
- Lead the Surgery Platforms Product Management & Marketing team ensuring continuous motivation and high performance among team members
- Define a product vision and strategy in consultation with General Management and transform this strategy into a clear roadmap
- Gain a deep understanding of customer experience and identify their needs
- Analyze markets : identify market and technology trends and opportunities relevant to the digital OR space and analyze competitor activities customer feedback sales performance utilization of own products and develop action plan (Marketing Mix) with global scope
- Identify market needs and the corresponding product solution opportunities by consolidating customer segmentation targeting and product positioning and provide voiceofthecustomer marketing specifications to the R&D team
- Support and supervise on partner management and business development
- Monitor product success : create quarterly reports on product success including orders revenue profitability pipeline complaint handling
- Develop training material in cooperation with Marketing Communications and support product training for Sales distributors and partner companies organized by Regional Marketing management
- Establish relationships with key opinion leaders and spend time with customers and sales in the field and at tradeshows
Qualifications :
This role requires someone who is highly skilled from both technical and business perspectives with strong analytical skills and the ability to influence at all levels of the organization. You also need to collaborate in multidisciplinary teams.
In order to exceed in this role you should have :
Additional Information :
Ready to apply We look forward to receiving your online application including your first available start date and desired salary.
Contact person : Leonie von Leoprechting
Remote Work : Employment Type :
Fulltime
Key Skills
Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV
Experience : years
Vacancy : 1