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Complaint manager • neuried

Zuletzt aktualisiert: vor 9 Tagen
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Team Lead Product Management - Surgery Platforms

Team Lead Product Management - Surgery Platforms

BrainlabMunich, Bavaria, Germany
Were seeking a highly motivated Manager and Team Lead for our Surgery Platforms.Youll lead a small team in our Product Management & Marketing department promoting our customer solutions for our...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Implementation Manager

Implementation Manager

AL-AGEDI RECRUITMENT CONSULTANCYMunich, Bavaria, Germany
Stellenbezeichnung : Implementation Manager.Technischer Kundenexperte der klar und einfach mit sowohl gesch ftlichen als auch technischen Kontakten kommunizieren kann. Dokumentation von Testszenarie...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Guest Experience Supervisor MOD mfd

Guest Experience Supervisor MOD mfd

Marriott Hotels & ResortsMunich, Bavaria, Germany
Welcome to the Munich Marriott Hotel!.Are you a natural organiser who enjoys taking on responsibility Then an exciting challenge awaits you! As a Guest Experience Supervisor & Manager on Duty y...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
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Quality Engineer 80 – 100 % (w / m / d) - Qualitätsmanagement, IT

Quality Engineer 80 – 100 % (w / m / d) - Qualitätsmanagement, IT

Hamilton Germany GmbHOlching, DE
Aufbau und Weiterentwicklung der Prozesse für Vigilanz, Kundenreklamationen und Risikomanagement.Bearbeitung und Analyse von Kundenreklamationen zur Produktverbesserung sowie Koordination von ...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
QI - Incoming / Outgoing Goods Inspector

QI - Incoming / Outgoing Goods Inspector

AMMGroupOberpfaffenhofen, Munich, Germany
Checking the accompanying Q documentation (certificates, etc.Creating, processing and coordinating complaint reports.Certification of components and assemblies in the manufacturing plant Part 21G.T...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Project Manager

Project Manager

McFadyen DigitalMunich, Bavaria, Germany
Do you have a desire to lead innovative eCommerce solutions for Fortune 500 companiesCan you talk effectively to architects exceptionally talented developers and graphic artists in a fastpaced envi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Product manager

Product manager

Top Remote TalentMunich, Bavaria, .DE
Quick Apply
A medical industry company is looking for a great, long term Product manager in BI & Reporting department.The company offers exposure to a variety of industries and technologies, room to grow as a ...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Program Manager

Program Manager

DestinusMunich, BY, DE
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European aerospace, hydrogen, energy solutions, and defense, developing AI-driven autonomous flight systems and advanced turbine engines. Our cutting-edge technologies deliver superior efficiency an...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
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Partner Manager

Partner Manager

ServiceNowMunich, Bavaria, Germany
What you get to do in this role : .Building Partner Practices through business plan development account planning partner expectation management industry / regional / product focus.Planning for success th...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Manager

Sales Manager

Quant IP GmbHMunich, Bavaria, Germany
4.000,00 €–6.000,00 € monatlich
Quick Apply
Quant IP delivers the leading patent data & analytics solution for financial markets participants.Founded in 2018, Quant IP's small team currently serves clients that are among world’s 100 lar...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Supply Chain Manager Automotive (m / f / d)

Supply Chain Manager Automotive (m / f / d)

GULP – experts unitedMunich
On behalf of our business partner.Randstad professional solutions is currently looking for a qualified.Use our service as a springboard into an attractive company in the. Apply directly online now -...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Product Manager

Product Manager

Kickbase GmbHMunich, Bavaria, Germany
At Kickbase were on a mission to revolutionise the way fans experience football.Our vision is to push the boundaries in the football industry creating immersive and exciting experiences for fans to...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Manager

Project Manager

IdentivSauerlach, BY, DE
Vollzeit
Quick Apply
We are looking for an experienced Project Manager to manage key client projects.As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Fleet Manager

Fleet Manager

Spontex Logistics GmbHMunich, DE
1.803,40 € monatlich
Vollzeit
Deine Hauptaufgabe ist die Akquise und Betreuung von Subunternehmern.Du verfolgst hartnäckig deine Mission, unseren zur Verfügung stehenden Laderaum – die Grundlage für unseren Geschäftserfolg – zu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Specialist Asset Management and Compliance all genders

Specialist Asset Management and Compliance all genders

Roland BergerMunich, Bavaria, Germany
As Specialist Asset Management and Compliance (all genders) you are part of Roland Bergers powerful and global IT team.Together with highly motivated colleagues you can contribute significantly to ...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
Kitchen Manager

Kitchen Manager

Bella & Bona GmbHMunich, Bavaria, Germany
Quick Apply
Join Bella & Bona GmbH, a dynamic and innovative company at the forefront of the hospitality industry, as a Kitchen Manager. In this pivotal role, you will be responsible for overseeing kitchen...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
Teamlead Customer Experience and Complaint Management (m / w / d)

Teamlead Customer Experience and Complaint Management (m / w / d)

EdenredMunich,Germany
Vollzeit
Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Sales Manager

Sales Manager

Euro London AppointmentsMunich, Bavaria, Germany
Join a Leading IT Market Research and Consulting Firm!.My client is a European market research and consulting company with over 45 years of experience in the IT industry. They specialize in helping ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Manager

Sales Manager

theHRchapterMunich, Bavaria, .DE
Quick Apply
Your Strategic Partner for HR, Payroll & Headhunting Solutions.We are looking for a motivated and results-oriented professional to join our team as a. In this role, you will play a key part in drivi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Lead Product Management - Surgery Platforms

Team Lead Product Management - Surgery Platforms

BrainlabMunich, Bavaria, Germany
Vor 30+ Tagen
Stellenbeschreibung

Were seeking a highly motivated Manager and Team Lead for our Surgery Platforms. Youll lead a small team in our Product Management & Marketing department promoting our customer solutions for our Surgery Platforms. Your main responsibility is to drive and ensure longterm success for the portfolio. You will play a crucial role by transforming our vision into a clear strategy and successful solutions.

Built as an open modular platform Brainlabs integrated Surgery Platforms (Digital OR Solutions) gather manage and display the right data in all setups whether simple or complex from straightforward general surgery to highend hybrid ORs.

You will lead the team of product managers and be responsible for the respective global business results collaborating with multiple internal functions including R&D Marketing and international Sales and working closely with General Management to define and drive the business strategy.

Key responsibilities include :

  • Lead the Surgery Platforms Product Management & Marketing team ensuring continuous motivation and high performance among team members
  • Define a product vision and strategy in consultation with General Management and transform this strategy into a clear roadmap
  • Gain a deep understanding of customer experience and identify their needs
  • Analyze markets : identify market and technology trends and opportunities relevant to the digital OR space and analyze competitor activities customer feedback sales performance utilization of own products and develop action plan (Marketing Mix) with global scope
  • Identify market needs and the corresponding product solution opportunities by consolidating customer segmentation targeting and product positioning and provide voiceofthecustomer marketing specifications to the R&D team
  • Support and supervise on partner management and business development
  • Monitor product success : create quarterly reports on product success including orders revenue profitability pipeline complaint handling
  • Develop training material in cooperation with Marketing Communications and support product training for Sales distributors and partner companies organized by Regional Marketing management
  • Establish relationships with key opinion leaders and spend time with customers and sales in the field and at tradeshows

Qualifications :

This role requires someone who is highly skilled from both technical and business perspectives with strong analytical skills and the ability to influence at all levels of the organization. You also need to collaborate in multidisciplinary teams.

In order to exceed in this role you should have :

  • Proven technical and productfocused track record or professional experience of five or more years in the OR environment and in leading a team
  • University degree in business administration engineering or related field
  • Demonstrated ability of collecting user requirements (voiceofthecustomer) and translating them into a viable product roadmap
  • Ability to work to a consistently high standard while maintaining attention to detail and delivering against demanding timelines
  • Demonstrated product launch experience
  • Strong presentation and communications skills together with solid project management and stakeholder management ability
  • An analytical decisive and committed personality with an outgoing nature and strong interpersonal skills
  • Experience in lean project management is a plus
  • Business fluency in written and spoken English is a must German is a big plus
  • Willingness to travel up to 30% of the time; the position is located at our Brainlab HQ in Munich
  • Additional Information :

  • A mutuallysupportive international team
  • Meaningful work with a lasting impact on medical technology
  • 30 vacation days plus December 24th and December 31st
  • Flexible working hours as well as hybrid work model within Germany
  • Bike leasing via cooperation partner BikeLeasing
  • Parking garage and safe underground bike storage
  • Awardwinning subsidized company restaurant and inhouse cafes
  • Varietyrich fitness program in our ultramodern 360m2 company gym
  • Regular after work team and company events
  • Comprehensive training and continuing education opportunities
  • Ready to apply We look forward to receiving your online application including your first available start date and desired salary.

    Contact person : Leonie von Leoprechting

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV

    Experience : years

    Vacancy : 1